Principal Advisor Re-entry Services

3 weeks ago


Brisbane, Australia Queensland Corrective Services Full time

Supervise and develop a small team of professional staff through demonstrated competence in frontline people management techniques including providing mentoring, coaching and performance feedback and appraisal processes.
- Provide front-line human resource management, support and guidance to direct reports.
- Oversight re-entry service delivery in accordance with endorsed service models and contracts with external providers
- Ensure that contracted services are provided in accordance with relevant standards, key performance indicators, agreed outputs and program outcomes within agreed timeframes
- Lead annual service delivery planning processes with operational sites, external funding bodies and contractors (where relevant)
- Ensure the development and implementation of appropriate program and performance monitoring systems
- Monitor and evaluate re-entry service delivery, including relevance to priority groups such as women, Aboriginal and Torres Strait Islanders and offenders with a disability
- Lead case conferences with operational sites regarding appropriate referral to the various re-entry service components and programs
- Lead the resolution of complex service delivery issues with operational sites and contracted service providers
- Lead and participate in key projects to improve service delivery as required
- Conduct regular site visits to support service design integrity
- Promote best practice in offender re-entry utilising advanced knowledge of current trends and research
- Identify emerging trends in the offender population and broader research base regarding opportunities for new and innovative services in the re-entry area
- Adopt continuous improvement approaches to identify staff training needs to improve effective delivery of offender re-entry services
- Develop and provide staff training regarding offender re-entry services
- Provide opportunities for staff to develop their skills and ensure that support is provided in dealing with complex cases or offender groups
- Maintain own level of knowledge of contemporary offender re-entry research and practices
- Provide high level data analysis of service delivery data to ensure sound performance, including contract compliance and achievement of outcomes
- Report regularly on the performance, effectiveness and outcomes of re-entry service delivery within the Agency
- Ensure maintenance, accuracy and appropriateness of records and reports for appropriate authorities
- Prepare strategic advice, submissions and ministerial and executive correspondence ensuring accuracy and timelines are met
- Identify and develop strategies to respond appropriately to emerging risks in the re-entry service delivery system including appropriate liaison with Manager, Director, operational Directorates and sites as required
- Develop and maintain collaborative internal and external relationships
- Undertake Liaison, consultation, discussion and negotiation with key internal and external stakeholders to ensure the effective operations of the unit and the Directorate
- Collaborate with other Directorates in order to achieve strategic and operational outcomes
- Establish and maintain partnering relationships characterised by open and honest communication, with external service providers
- Represent the Agency in negotiations with other Government Agencies and key service agencies as required to ensure the achievement of
- Agency priorities and outcomes
- Develop and maintain a thorough knowledge of work activities and practice issues impacting operations, the Directorate and the Agency.

Applications to remain current for 12 months.
**Job Ad Reference**: QLD/570326/24
**Closing Date**: Friday, 21st June 2024This work is licensed under a Creative Commons Attribution 3.0 Australia License.


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