Optical Assistant

**Benefits and Perks**:

- Work with brands such as Ted Baker, Country Road, Marc Jacobs and Tommy Hilfiger
- A tailored career progression journey with paid upskilling to help build your future
- Two FREE pairs of glasses per year
- Birthday Leave
- Volunteer Leave
- 30% off for your family and friends
- Employee Assistance Program available for a stable and healthy future

**About the Role**:
We have a permanent Full Time opportunity available at our Fairfield Gardens location

As the first point of contact for our customers, you will be involved in ensuring an excellent customer/patient journey from Pre-Testing, Frame Styling and Dispensing glasses. You will have a compassionate approach with the ability to build strong rapport with our patients.

**Skills and Experience**:

- _Customer Service_: A passion in providing an excellent customer journey as first point of contact. Previous experience in a fast-paced Retail/Customer service role is essential
- _Communication Skills_: Excellent verbal skills with strong attention to detail
- _Teamwork_: Ability to build genuine and supportive relationships with colleagues to thrive and achieve goals together
- _Optical Experience_: Must have a minimum of 3 months optical experience and retail/customer service experience. Cert IV Dispensing qualification is highly desired, but not essential
- _Enthusiasm_: Ability to create meaningful connections and resilient in nature with a passion for continuous progression

**About Specsavers**:
Specsavers has been on a continual mission to improve lives through better sight since 1984 with a heavy focus on eliminating preventable vision loss and blindness.

Having successfully achieved the 'Great Place to Work' accreditation, we strive for the highest professional and clinical standards. We also recognise that our people are vital to our past and future success - by providing unrivalled development and career plans, excellent support and benefits. Come join our mission

**How to apply**:
**Job Types**: Full-time, Part-time, Casual

**Salary**: $25.00 - $34.98 per hour

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Penalty rates

**Experience**:

- Retail sales: 1 year (preferred)
- Optical: 1 year (preferred)

Work Location: In person