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Process Improvement Manager

5 months ago

Melbourne, Australia Veritas Recruitment Full time

International Forwarder | National Focus | Process Improvement
- CW1 | Global Business | Opportunity for progression
- Salary Negotiable | New Business Implementation | Report Management

**ABOUT THE COMPANY**
Our client is a global market leader in fully integrated supply chain solutions. Operating in 100+ countries, this business is a diverse and dynamic organisation with strong commercial relationships.

**ABOUT THE ROLE**
Working in a newly created role, the Process Improvement Manager will become the conduit between the sales team, operational management and new clients, delivering complex and challenging process improvement. The position has a national focus, responsible for Cargowise1 maximisation strategies, workflow improvement and client integration initiatives. This role has a commercial aspect, working closely with key decision-makers

**DUTIES**
- Manage current I.T projects on a national scale working with internal and external stakeholders
- Establish and set SOP and KPI requirements for internal and external stakeholders with I.T interface
- Ensure the smooth implementation of new clients into CW1
- Explore workflow process and suggest improvements

**SKILLS AND EXPERIENCE**
- 5+ years within a freight forwarding company working on CW1
- Demonstrated success with process improvement and new business implementation
- Previous experience working with critical commercial stakeholders to implement change
- Exposure to and demonstrated ability to affect change within the operational process

**COMPANY CULTURE**
Sharp, dynamic office with a solid and loyal team behind the scenes. A caring culture has built this team's robust business offerings for prospective clients.

**BENEFITS**
- Work on a national scale
- Domestic and International travel to project locations as required
- Newly created role with scope to develop and evolve
- Scope for future internal progression
- Therefore, we will be completing all of our recruitment processes via digital channels for the near future._

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