Account Manager
2 months ago
**Role**: Account Manager
**Location**: Melbourne
**What you'll do**
We're MiQ, a global programmatic media partner for marketers and agencies. Our people are at the heart of everything we do, so you will be too. No matter the role or the location, we're all united in the vision to lead the programmatic industry and make it better.
As an Account Manager in our Account Services team you will be responsible for retaining and growing our key accounts via strategic partnerships, underpinned by successful campaigns and best in class service. You will also act as a mentor to junior members of the Account Services team to ensure the department is always developing and fostering the next generation of Account Managers.
**Client Management**
- Develop client specific strategy alongside stakeholders from Sales, Solutions, Trading, DnA and Marketing teams.
- Execute strategy either independently or collaboratively (with support from AM Lead).
- Confidently pivot focus and priorities based on new information whilst steering towards the end goal.
- Protect and grow MiQ's key accounts via upsell/cross sell.
- Actively listen to stakeholders and clients to understand their needs, and identify opportunities and solutions that cater to those needs.
- Flex to the needs of each client without compromising MiQ in the process and resolve any issues swiftly and without fallout.
- Maintain regular communication with all accounts including scheduling, hosting and supporting on face-to-face meetings, entertainment & business reviews.
- Maintain strong knowledge of industry trends and the impact of these on MiQ and our clients.
**Operations & Innovation**
- Protect and grow MiQ's accounts via upsell/cross sell
- Ensure SLAs are met and campaign operations are seamless
- Resolve client issues quickly and without fallout
- Maintain regular communication with all accounts across patch including scheduling and hosting face-to-face meetings, entertainment & business reviews
- View problems in new ways, consistently suggest novel approaches for all types of challenges.
- Proactively seek to pilot, validate, and improve new ideas or methods.
- Is motivated by learning opportunities and asks questions.
- Collaborate with Sales, Trading, Solutions & Analysis to drive performance for respective accounts.
**Insight Delivery**
- Proactively connect multiple data points to deliver insight driven solutions for clients.
- Recognise patterns and points of differentiation to deliver robust and actionable insights.
- Offer constructive feedback and present proactive recommendations throughout campaigns.
**Influencing**
- Deliver ideas and concepts to external stakeholders with authority, to persuade and influence decisions.
- Acts as a "trusted advisor" to internal and external stakeholders; sought out as a sounding board.
- Honestly and proactively challenges internal/external stakeholders' ideas respectfully.
- Continually works to expand networks by building relationships internally and across the industry.
**What you'll bring**
- ~3+ years of industry experience at an advertising/media agency (or similar)
- Working in a team environment
- Client facing experience in programmatic advertising (Client Services/ Sales Support/Ad-Ops background)
- High attention to detail
- Reliable
- Extremely organised
- Proactive
- Motivated by learning opportunities and asks questions
- Excellent communication skills
- Alignment with MiQ's core values/culture
- A can-do attitude, with a dream to grow alongside us.
We've highlighted some key skills, experience and requirements for this role. But please don't worry if you don't meet every single one. Our talent team strives to find the best people. They might see something in your background that's a fit for this role, or another opportunity at MiQ.
**What's in it for you**
MiQ is incredibly proud to foster a welcoming culture. We do everything possible to make sure everyone feels valued for what they bring. With global teams committed to diversity, equity, and inclusion, we're always moving towards becoming an even better place to work.
**Values**:
Our values are so much more than statements**. **They unite MiQers in every corner of the world. They shape the way we work and the decisions we make. And they inspire us to stay true to ourselves and to aim for better. Our values are there to be embraced by everyone, so that we naturally live and breathe them. Just like inclusivity, our values flow through everything we do - no matter how big or small.
- **We do what we love**:
- Passion
- **We figure it out**:
- Determination
- **We anticipate the unexpected **-** **Agility
- **We hold each other accountable**:
- Unity
- **We dare to be unconventional **-** **Courage
**Benefits**:
Every region and office has specific perks and benefits, but every person joining MiQ can expect:
- A hybrid work environment
- New hire orientation with job specific onboarding and training
- Domestic and global mobility oppo
-
Account Manager
4 months ago
Melbourne, Australia Albright Institute Full timeAbout Us: Albright Institute of Business and Language and Albright Institute of English is a Registered Training Organisation (RTO) in the heart of Melbourne CBD with three more campuses across Australia (Sydney, Adelaide, and Brisbane), approved by the Australian Skills Quality Authority (ASQA). Albright Institute of Business and Language is a quality...
-
Account Manager
6 months ago
Melbourne, Australia SMAART Recruitment Full timeSMAART Recruitment has teamed up with a global Footwear and lifestyle brand to find them the best Account Manager Melbourne has to offer. Founded almost 2 decades ago, they have been changing the footwear game from day one, from look to form to fit. Every year they are pushing the boundaries and collab with some of the hottest stars and brands on the...
-
Account Manager
6 months ago
Melbourne, Australia Creative Recruiters Full timeCreative Recruiters | Account Manager | Freelance - Onsite - Branding experience required Are you an experienced and personable Account Manager with experience working in branding agencies? We have a fantastic freelance opportunity for you! A leading studio specialising in brand identity and strategy for corporate, FMCG, retail, and digital clients, known...
-
Account Manager
6 months ago
Melbourne, Australia Lula Group Full timeFull-time opportunity - Highly recognised company - Join a leader in the market **About the Company** A well-known pharmaceutical/manufacturer is looking for an Account Manager to join their growing team of Sales Representatives in Melbourne. An award-winning industry leader in APAC supplying ingredients across Health, Nutrition, and Household...
-
Account Manager
6 months ago
Melbourne, Australia Apex Group Ltd Full timeAccount Manager **Description** Do you have fund accountancy experience, and are you seeking a new full-time job in Melbourne, Australia? Apex Group is looking for a Private Equity Fund Accounting Manager. As a Fund Accounting Manager, you will be responsible for overseeing and growing a team of Senior Fund Accountants and fund accountants involved in the...
-
Account Manager
6 months ago
Melbourne, Australia Clemenger Group Full timeRedhanded is on the hunt for an Account Manager to join our team. As an Account Manager, you sit at the heart of your team, you own the day-to-day running of your accounts. You know your client's businesses inside out and you know how to make the agency work. You have to be the consummate all-rounder: project manager, finance master, and ultimate...
-
Account Manager
6 months ago
Melbourne, Australia Siemens Full timeWho we are Build a brighter future while learning and growing with a Siemens company at the intersection of technology, community, and sustainability. Our global team of innovators is always looking to create meaningful solutions to some of the toughest challenges facing our world. Find out how far your passion can take you. About the job The Account...
-
Account Manager
6 months ago
Melbourne, Australia ANZ VMLY&R Full time**VML** At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. VML has forged a path as a growth partner for our client that is part creative agency, part consultancy, and part technology...
-
Account Manager
6 months ago
Melbourne, Australia Easygo Gaming Full time**Looking for an opportunity to combine your love for live streaming with your talent for managing accounts, all while working for a company that's already taking the gaming industry by storm? Look no further! We're a brand-new streaming platform that's already making a big impact, and we're searching for enthusiastic account managers to join our team and...
-
Account Manager
1 month ago
Melbourne, Australia WEX, Inc. Full timeAccount Manager **Job Scope** At WEX we see corporate payments differently. We are a leading and growing global provider of payment processing and information management solutions. We are passionate about providing payment solutions with unparalleled security and control for corporate purchasing and transaction monitoring needs. We hire people who share...
-
Account Manager
7 months ago
Melbourne, Australia Zoom Recruitment Full timeAre you ready to embark on a thrilling career journey with a national leader in Specialised Building Materials? Our client is at the forefront of innovation, providing cutting-edge products and systems to revolutionize the Australian residential construction market. Join a dynamic team committed to delivering cost-effective solutions that not only save time...
-
Account Manager
7 months ago
Melbourne, Australia PERSOLKELLY Full timeProgrammed Industrial Maintenance are currently seeking an experienced Account Manager to join their team in Keilor Park. Programmed Industrial Maintenance are currently seeking an experienced Account Manager to join their team in Keilor Park. **The company** Programmed Industrial Maintenance provides contract maintenance, shutdown, and project services...
-
Account Manager
6 months ago
Melbourne, Australia LRI Invest Full timeDescription Do you have fund accountancy experience, and are you seeking a new full-time job in Melbourne, Australia? Apex Group is looking for a Private Equity Fund Accounting Manager. As a Fund Accounting Manager, you will be responsible for overseeing and growing a team of Senior Fund Accountants and fund accountants involved in the areas of NAV...
-
Account Manager
7 months ago
Melbourne, Australia Commify Full timeWe are seeking an experienced Account Manager to join our team at Commify. As an Account Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction and driving business growth. You will serve as the main point of contact for our clients, understanding their business needs and identifying...
-
Account Manager
7 months ago
Melbourne, Australia Papaya Global Full timePapaya Global is a rapidly growing, award-winning B2B tech unicorn with an ambitious mission to revolutionize the payroll & payments industry. With over $400M raised from multiple tier-one investors, our innovative technology provides a comprehensive solution for managing global workforces, encompassing everything from hiring and onboarding to managing and...
-
Account Manager
7 months ago
Melbourne, Australia Hughes and Jones Consulting Full timeLeading Australian Cybersecurity MSP securing protecting critical infrastructure systems and IT environments from cyber-attacks. Multi award winning leader providing Endpoint Security, SOC Services, Cloud-Based XDR, SOAR, PenTesting, Architecture Assessments, Incident Response, and Threat Intelligence solutions for commercial enterprise and government...
-
Account Manager
2 months ago
Melbourne, Australia Civilmart - Precast Civil Industries Full time**Introduction**: Account Manager Are you a driven and hard-working individual looking for your next challenge? Do you thrive in a fast-paced environment where growth and opportunity are at the forefront? If so, we have the perfect role for you! Who Are We? Civilmart is one of Australia's largest and most respected manufacturers of precast concrete products....
-
Account Manager
6 months ago
Melbourne, Australia Dentsu Aegis Network Full timeThe purpose of the Account Manager role is to support the Account Director in delivery on the account, managing the capabilities and team to ensure on-time delivery and excellence in execution. This is a key role in driving collaboration internally and externally with the client and partners. Job Title: Account Manager **Job Description**: What your...
-
Account Manager
2 weeks ago
Melbourne, Australia Havas Group Full timeHybrid Agency: Havas Media - Hyland Division Job Description Summary: Responsible for the day-to-day management of assigned account(s). Manages/coordinates Client projects from planning to completion. May serve as the daily contact between the Ageny and the Client. Effectively executes strategies, problem-solves, and develops solid business relationships....
-
Account Manager
1 month ago
Melbourne, Australia WEX Inc. Full timeJob Scope At WEX we see corporate payments differently. We are a leading and growing global provider of payment processing and information management solutions. We are passionate about providing payment solutions with unparalleled security and control for corporate purchasing and transaction monitoring needs. We hire people who share the same passion for...