Internal Technology Communications and Change Lead

2 weeks ago

Sydney, Australia Macquarie Group Limited Full time

Are you passionate about helping technology teams deliver technology solutions to our customers in a way that is seamless, intuitive and enjoyable? Then this is the role for you.

As the Internal Technology Communications and Change Lead, you will lead a team of senior change managers in a newly formed change practice supporting our internal technology teams. You will drive initiatives to support enterprise readiness and adoption of our technology products and services keeping the customer experience at the heart of all we do. You have the opportunity to make a positive difference in the way we deliver technology to our internal customers and teams.

We are looking for an expert communicator, someone that has a natural talent and passion for words and can simplify complex technology messaging to land with ease. Creativity, marketing and fresh ideas will go a long way here. You will be responsible for the change communication strategy, reviewing and providing guidance of your teams’ s communications for multi-channel communications and managing the change and communications pipeline and schedule. You may even have experience in graphic/visual design/animation tools, GIF creation and/marketing experience to ensure our technology communications hit the mark.

You will have the driver’s seat establishing our internal business engagement frameworks and strategy across our global Macquarie business groups. Taking a human centered approach, you will create frameworks that connect our teams with our customers and solve the things that matter. You will develop a unified view of our division’s change portfolio; manage and allocate change resources appropriately and establish a technology engagement framework across Macquarie business groups. You will also build strong partnerships with change and communications colleagues across the organisation to maximise communications cut-through.

To be successful in this role, you will:

- Be a people-oriented change and communications expert, confident in influencing stakeholders at all levels, strategic in maximising your team’s impact, highly collaborative and able to adapt and pivot quickly in a fast-paced environment
- Sponsor ‘human centred change’ combining your change experience with human centered design (HCD) thinking
- Experience delivering business engagement frameworks that will ensure our customers and teams are talking to each other, continually providing feedback, measuring and improving along the way
- Provide guidance, advice, mentoring and review of change communications, visual content and campaigns to support your team’s technology change plans and collateral
- Drive the uplift of change awareness and capability, training, knowledge share and communications impact across our global technology division
- Continuously improve existing change and communications processes and deliver innovative tools and education for our internal technology teams aligned to best practice
- Develop a robust change and support framework ensuring that our technology support teams are set up for success
- Input and execution support in the strategic change capability uplift plan
- Input and execution of our technology business engagement frameworks across our global internal business

You will bring the following experience:

- 7-10 years change and communications experience, ideally managing enterprise-wide change portfolio and experience establishing business engagement frameworks
- Team leadership and management experience with the ability to engage and mentor a small senior team to generate a great impact
- Lead by example and support, encourage and develop team members
- Ability to influence stakeholders at all levels and work in fast-paced environment
- Ability to navigate at times ambiguous and complex organisational context
- High level of organisation and self-drive, with a natural ability to deliver both on strategic and deep dive into operational and tactical details as needed
- High level of professionalism, energy and sense of urgency to make things happen
- Flexibility to work across time zones
- Natural networker able to build effective working partnerships
- Exceptional business acumen and understanding of organisational issues and challenges
- Exceptional written and verbal communication and presentation skills, to audiences of varying seniority
- High attention to detail
- Resilient and tenacious with a propensity to persevere.
- Exceptional planning and organizational skill

**About the Corporate Operations Group**

The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Operations, Human Resources, Business Services, Corporate Strategy & Solutions, and the Macquarie Group Foundation. We deliver service excellence to ensure Macquarie is open for business, deliver on transformational change, invest in our people and have deep relationships with our customers.

**Our commitment to Diver

  • Technology Change Lead

    7 days ago

    Sydney, Australia Energy Locals Full time

    Sydney or Melbourne Looking to join a team that’s small enough that your contribution is noticed, valued, and appreciated? Our work and partnerships in the renewable space have seen us recently awarded Finders Green Energy Retailer of the year for the second year in a row. We’ve also recently been named as one of Australia’s best electricity...

  • Risk in Change

    7 days ago

    Sydney, Australia ING Group Full time

    Risk In Change - Technology CoE Lead At ING Australia, you'll have the chance to build a career as unique as you are, with the global scale, inclusive culture, and technology to become the best version of you. And we are counting on your unique voice and perspective to help ING Australia become even better. Join us and build an exceptional experience for...

  • Risk in Change

    7 days ago

    Sydney, Australia ING Group Full time

    At ING Australia, you'll have the chance to build a career as unique as you are, with the global scale, inclusive culture, and technology to become the best version of you. And we are counting on your unique voice and perspective to help ING Australia become even better. Join us and build an exceptional experience for yourself and you'll be making a...

  • Communications and Change Executive

    4 weeks ago

    Sydney, Australia Macquarie Group Limited Full time

    As part of the Infrastructure and Personal Technology (IPT) division, our team leads global internal communication and change programs that aim to inspire, engage, and drive awesome customer outcomes aligned with our strategic goal of delivering technology that is #FitfortheFuture. Using your prior knowledge and experience, you will drive and deliver...

  • Change Lead

    1 week ago

    Sydney, Australia UNSW Australia Full time

    Change Lead Job no: 524580 Work type: full time Location: Sydney, NSW Categories: Information Technology Employment Type: 2 x Full time, Continuing role within UNSW IT Remuneration: excellent salary package including leave loading and generous superannuation Location: UNSW Kensington Campus (Hybrid Working Opportunities) About UNSW:...

  • Internal Communications Executive/Adviser

    2 weeks ago

    Sydney, Australia Ashurst Full time

    Job Title Internal Communications Executive/Adviser (Change Comms) ...

  • Change Communication Manager

    6 days ago

    Sydney, Australia Fujitsu Full time

    **Location**: - Sydney - New South Wales**Date Published**: - 13-Mar-2024**Job Reference**: BH-157268 We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to...

  • Change Communications Manager

    5 days ago

    Sydney, Australia Commonwealth Bank of Australia Full time

    Change Communications Manager **See yourself in our team** Our goal is to provide better experiences for our colleagues so that they can create the banking of the future where customers trust the security and reliability of our products and services. **Do work that matters** We're recruiting for a Change Communications Manager to lead communications and...

  • Change Communications Manager

    6 days ago

    Sydney, Australia Commonwealth Bank Full time

    **See yourself in our team** Our goal is to provide better experiences for our colleagues so that they can create the banking of the future where customers trust the security and reliability of our products and services. **Do work that matters** We’re recruiting for a Change Communications Manager to lead communications and engagement initiatives across...

  • Change Communications Manager

    5 days ago

    Sydney, Australia Commonwealth Bank of Australia Full time

    **See yourself in our team** Our goal is to provide better experiences for our colleagues so that they can create the banking of the future where customers trust the security and reliability of our products and services. **Do work that matters** We're recruiting for a Change Communications Manager to lead communications and engagement initiatives across...

  • IT Change

    5 days ago

    Sydney, Australia Reserve Bank of Australia Full time

    Job no 497603 Type Other Location Sydney Category IT & Telecommuncations, Graphic Design Advertised 16 Feb 2023 Closes 02 Mar 2023 AUS Eastern Daylight Time - **Plan, support and contribute to change management and communication activities across Information Technology (IT) to support the delivery of IT’s strategic priorities, business objectives and...

  • Change Lead

    6 days ago

    Sydney, Australia Bluefin Resources Full time

    Newly created role, greenfield environment, build a team! - Hybrid working - home and CBD office - Enterprise wide transformation across risk, reg, tech & cultural change This is a newly created role in a greenfield environment for an experienced Change Lead on a permanent basis with the responsibility for leading the Group Transformation Office Change...

  • Change Lead

    4 weeks ago

    Sydney Central Business District, Australia TEKsystems Full time

    TEKsystems, Inc - Posted: 20/03/2023 **Location**: - Sydney CBD**Employment Type**: - Contract **Job ID**: 537554 **Job Summary**: - Large-Scale Digital Initiative - Large Pipeline of Work - 2 Year Fixed-term Contract Located in Ultimo, NSW 2007. This is a long-term opportunity to join a strong change leadership team to deliver a large pipeline of IT...

  • Change Lead, Service Modernisation

    6 days ago

    Sydney, Australia face2face Recruitment Full time

    **Closing Date**:11th of January, 2023 9:00AM **face2face reference**:578365 **Location**:Sydney, Melbourne, Canberra, Brisbane, Adelaide, Perth, Hobart **Hours**:Full time **Contract length**:Until December 31st 2023 + 1x 12 month possible extension **Entry requirements**:Australian Citizenship + Ability to obtain baseline **Pay range**:Hourly Rates: $115...

  • Community & Change Manager

    4 weeks ago

    Sydney, Australia Macquarie Group Limited Full time

    As a Community Change Manager, you will be responsible for coordinating champions across ecosystems and facilitating change management in our new operating model. You will work closely with various stakeholders to design, develop and execute change strategies to drive adoption of new initiatives, identify areas of resistance, and develop plans to mitigate...

  • Change Management Transformation Lead

    5 days ago

    Sydney, Australia University of New South Wales Full time

    **Job no**: 516605 **Work type**: full time **Location**: Sydney, NSW **Categories**: Information Technology, Professional Leadership - **Fixed term one year role, Change Management Transformation Lead - BOS**: - **Attractive salary package including generous 17% superannuation**: - **Kensington, Sydney with Flexible and or Hybrid working** The Change...

  • Change Lead

    5 days ago

    Sydney, Australia The Next Step Full time

    12-month contract. Salary package circa $230,000 p.a. - Flexible environment & Hybrid working - 4 days of full-time - Build the practice for change - greenfield opportunity. - 12-month contract. Salary package circa $230,000 p.a. - Flexible environment - 4 days of full-time. - Hybrid working - 2 days in the office at Parramatta. - Build the practice for...

  • Internal Communications Specialist

    6 days ago

    North Sydney, Australia NEC Australia Full time

    With over 120 years of innovation globally and 50+ years here in Australia, NEC has built a sophisticated technology and anything-as-a-service company which brings together the best technology and the smartest people driving customer service excellence. We help ensure that every Australian, no matter where they are, is ready, resilient and resolute for a...

  • Change Lead

    4 weeks ago

    Sydney Inner Suburbs, Australia Suncorp Group Full time

    We're on the lookout for exceptional talent to take a pivotal role in the delivery of a complex separation and transition program - 12 month MTC opportunity - Brisbane or Sydney based role, with flexibility of a hybrid work arrangement Lead Suncorp’s Change and Communications stream of work within the Bank Transition Program, supporting project execution...

  • Change Management Lead

    5 days ago

    Sydney, Australia genesIT Full time

    Awesome long term opportunity - Kronos / UKG Workforce Dimensions experience required - Fantastic work environment Our client is looking for a change management lead with experience in UKG Workforce Dimensions / Kronos. Get yourself an awesome long-term opportunity to kick off 2023! - Direct change requirements and work for other members of the project...