**Principal Advisor, ongoing roles**

**Flexible location - role can be based in Sydney / Bathurst / Gosford / Tweed Heads**

**Hybrid working options available and all flexible working arrangements considered including part-time, part-year and job-share**

NSW Telco Authority has a new and exciting ongoing opportunity.

We are seeking a Principal Advisor to support a member of our Executive Leadership Team.

You will be joining an agency with a friendly, dynamic and diverse team who is committed to supporting our emergency services and keeping people and places safe.

The roles sit within the Enterprise Business Operations business unit of the NSW Telco Authority, an agency within the Department of Customer Service.

**In this role you will**:

- Prepare, manage and review high-level communications, briefs and correspondence
- Implement, monitor and report on strategic/operational plans and deliverables
- Provide timely issues management and advice, and respond to emerging issues to ensure effective resolution with mínimal risk to the organisation
- Build effective stakeholder relationships and maintain positive working relationships and networks
- Budgeting and resource forecasting
- Demonstrate leadership and provide guidance and support to ensure effective delivery of outcomes

**To be successful, you will demonstrate**:

- Exceptional stakeholder and relationship management skills to build strong collaborative partnerships
- Leadership and problem-solving skills
- Excellent communication skills with the ability to succinctly convey complex ideas and issues
- Ability to work across multiple and varied projects
- Basic financial planning and budgeting skills
- Strong work ethic with a can-do attitude to work to tight deadlines

**What we need from you**:
An up-to-date CV and a brief cover letter outlining how your skills and experience are aligned to the role.

**About NSW Telco Authority**

We work with emergency services and telecommunications carriers to protect communications assets during emergencies and natural disasters.

We lead and coordinate whole-of-government connectivity strategy to bridge the digital divide and help keep people and places safe.

We are a delivery agency with responsibility for over $1.5 billion in key NSW Government projects that connect communities and support emergency services.

We understand the importance of continuing to learn and grow in your career and provide a range of training and development opportunities to keep upskilling and nurturing our people. We are committed to creating opportunities for job mobility and new experiences within our organisation or the wider public sector.

For more information, go to NSW Telco Authority

Salary Grade 11/12, with the base salary for this role starting at $134411 base plus superannuation

**Closing Date: Monday, 14 August 2023 at 9.59am**

**Working at Department of Customer Service**

The Department of Customer Service (DCS) is a great place to work Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Visit our Careers site to find out what it means to work for us.

**You Belong Here**

We are committed to diversity, inclusion, and new ways of working.

We have 8 million+ reasons to care and want our employees to represent the communities that we serve.

You can view our full diversity and inclusion statement here.

**For more information, please visit**

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process