Key Systems Assistant

4 days ago


Fyshwick, Australia SOS Recruitment Full time

**Key Systems Assistant**

Permanent Position | Canberra Location | $70,000 - $80,000 per annum (Dependent on Experience) plus 11% superannuation

**OVERVIEW**

Our client is currently seeking an adaptable and engaged Key Systems Assistant to join their team. You will be responsible for processing and actioning client requests related to the operation and maintenance of their “key systems”.

**YOUR RESPONSIBILITIES**
- Refer “design” issues and enquiries to the Manager, Special Keying
- Access the “Key Systems data base” to verify the authorisation of the request
- Access the “Key Systems” data base to satisfy client enquiries and issues
- Maintain the “Key Systems” data base to accurately record additions and changes to the key systems
- Raise appropriate quotes for “key system” work and communicate to clients
- Organise the delivery of smaller key systems under direction Manager, Special Keying
- Print detailed work order instructions for the workshop to carry out the client request
- Liaise with the Workshop, Service Coordinators, Purchasing, and the On Road locksmiths to facilitate client requests
- Maintain confidentiality of the “key systems” and the clients

**EXPERIENCE / REQUIREMENTS**

**Knowledge**
- Promaster software (maintains the “key Systems” data base) - training provided
- MYOB computer system for Quotes, Order, and Invoices - training provided
- Microsoft Office software (Word, Excel, Outlook)
- Locksmith Industry and associated products/parts would be an advantage.

**Skills & Abilities**
- Good communication skills with clients, suppliers, colleagues
- Excellent customer service
- Attention to detail
- Ability to organise, prioritise, and follow up
- Self motivated to service external and internal clients

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