Principal Program Officer, Human Services Quality

2 weeks ago


Brisbane, Australia Seniors, Disability Services and Aboriginal and Torres Strait Islander Partnerships Full time

**The Principal Program Officer, HSQF key responsibilities are**:

- Lead the team's work monitoring the compliance of funded organisations against HSQF quality and safeguarding requirements, including the development and maintenance of resources and practices to facilitate this.
- Lead engagement with certification bodies, contract management teams and peak bodies to support organisations to comply with HSQF requirements and initiate action to ensure non-compliance by those organisations unwilling or unable to comply is addressed in a scaled and appropriate manner, in line with the HSQF Scheme Rules, Queensland Government service agreements and departmental compliance frameworks.
- Lead the development and delivery of presentations and training to a wide range of stakeholders nd audiences on HSQF specific content, requirements and operation and professionally represent the department at forums and meetings as required.
- Lead the development and review of resources and tools to assist organisations to meet and comply with HSQF quality and safeguarding requirements.
- Lead high level liaison, consultation and negotiation with non-government organisations; JAS-ANZ; independent certification bodies; Queensland Government program and contract management teams, specialist business units and safeguarding programs; and peak bodies regarding HSQF work.
- Provide high level advice on legislation and policies relevant to the HSQF and the team's functions.
- Prepare complex written materials to a high standard that support advice to government, including correspondence, briefing material and reports, and lead the development, review and updating of HSQF resources for website publication.
- Undertake analysis, compilation and presentation of data in relation to the HSQF including its scope and outcomes.
- Provide high level strategic and operational advice to the manager regarding the implementation and improvement of HSQF to meet its quality and safeguarding functions.
- As a senior member of the team, lead and complete tasks allocated by the manager to support delivery of the team's work program, which will include complex projects to plan, develop and deliver new products.
- Model and exercise leadership to contribute to a supportive work culture aligned to the public sector values and provide coaching/mentoring to less experienced members of the team.

Applications to remain current for 12 months

**Job Ad Reference**: QLD/497573/23

**Closing Date**: Friday, 14 July 2023This work is licensed under a Creative Commons Attribution 3.0 Australia License.



  • Brisbane, Australia Queensland Corrective Services Full time

    About the Command The Transformation Office, within the Office of the Commissioner, Queensland Corrective Services (QCS), is responsible for leading the planning and delivery of the QCS' portfolio and reform agenda and comprises of: - Portfolio Delivery - Strategic Transformation - Portfolio Change - Women's System Reform Program Management Office...


  • Brisbane, Australia Children, Youth Justice and Multicultural Affairs Full time

    **The Principal Program Officer key responsibilities are**: - Develop, manage and implement projects and programs that support the effective delivery of services relevant to the business unit. - Provide high level program management advice and direction in relation to human service initiatives. - Identify information from a wide range of sources and provide...


  • Brisbane, Australia Children, Youth Justice and Multicultural Affairs Full time

    **The Principal Program Officer's key responsibilities are**: - Develop, manage, and implement projects and programs that support the effective delivery of services relevant to the business unit. Provide high level program management advice and direction in relation to human service initiatives. Identify information from a wide range of sources and provide...


  • Brisbane, Australia Queensland Corrective Services Full time

    The Principal Advisor, Service Quality and Operational Support will: - Develop and implement a fit-for-purpose and robust governance framework and associated systems, strategies and processes for rehabilitation service delivery. - Develop and maintain policies, procedures and guidelines for QCS rehabilitation services. - Provide state-wide operational input...


  • Brisbane, Australia Children, Youth Justice and Multicultural Affairs Full time

    In this role, you will undertake service design, development and implementation of departmental and whole of government programs and strategies, in relation to child protection and/or adoption. As well as provide timely and effective advice on program, service design and policy matters to ensure the department achieves desired outcomes in the provision of...


  • Brisbane, Australia Children, Youth Justice and Multicultural Affairs Full time

    **Mandatory Qualification/Requirements**: - The possession of a 'C' class driver's licence and ability to undertake intrastate travel for short periods **Desirable Requirements**: - Extensive experience in tertiary child protection practice and possession of a degree and/or post graduate studies in related content is highly desirable. - It is highly...


  • Brisbane, Australia Children, Youth Justice and Multicultural Affairs Full time

    To provide leadership, coordination, implementation and evaluation of strategic departmental initiatives that support government priorities. **The Principal Program Officer key responsibilities are**: - Provide leadership and management in the development and implementation of whole of service, program and project initiatives ensuring effective and high...


  • Brisbane, Australia Children, Youth Justice and Multicultural Affairs Full time

    **The Principal Program Officer key responsibilities are**: - Provide leadership and management in the development and implementation of whole of service, program and project initiatives ensuring effective and high quality, innovative and practical responses to strategic priorities identified by government. Undertake and present comparative analysis of...


  • Brisbane, Australia Children, Youth Justice and Multicultural Affairs Full time

    The First Nations Investment and Commissioning team tailors support to the needs of the region or area of commissioning (eg, a program type or place-based initiative) and assists with the development and implementation of Regional Investment Plans that consider: - How data informs investment decisions to ensure current and future service delivery meets the...


  • Brisbane, Australia Transport and Main Roads Full time

    The Principal Human Resource Advisor provides direction, support and guidance to the team to provide quality, customer-focussed, strategic and tactical advice to Corporate Division clients. The role oversees a business partner service offering to promote and provide and enable effective contemporary human resource management practices. As the Principal Human...


  • Brisbane, Australia Children, Youth Justice and Multicultural Affairs Full time

    **The Principal Program Officer's key responsibilities are**: - Develop, manage and implement projects and programs that support the effective delivery of services relevant to the business unit, to achieve delegated authority to community controlled organisations. - Provide high level program management advice and direction in relation to human service...


  • Brisbane, Australia Queensland Corrective Services Full time

    **About the Command**: The Transformation Office, within the Office of the Commissioner, Queensland Corrective Services (QCS), is responsible for leading the planning and delivery of the QCS' portfolio and reform agenda and comprises of: - Portfolio Delivery - Strategic Transformation - Portfolio Change - Women's System Reform Program Management Office...


  • Brisbane, Australia Queensland Corrective Services Full time

    **About the Command**: The Transformation Office, within the Office of the Commissioner, Queensland Corrective Services (QCS), is responsible for leading the planning and delivery of the QCS' portfolio and reform agenda and comprises of: - Portfolio Delivery - Strategic Transformation - Portfolio Change - Women's System Reform Program Management Office...


  • Brisbane, Australia Agriculture and Fisheries Full time

    **As our Principal Business Services Officer (HR), you will**: - Contribute HR specialist knowledge and advice to facilitate effective delivery of high-quality services and/or projects and strategies that are relevant across the business group or within a program area. - Within scope of influence and responsibility, ensure and drive business group...


  • Brisbane, Australia Queensland Corrective Services Full time

    The Principal Legal Officer will be required to provide advice in areas of practice including litigation and preparation of associated documentation and submissions, coronial investigations and inquests, administrative law and statutory interpretation, judicial review matters, anti-discrimination and human rights matters, personal injury matters, commercial...


  • Brisbane, Australia Queensland Corrective Services Full time

    **About the Command**: The Transformation Office, within the Office of the Commissioner, Queensland Corrective Services (QCS), is responsible for leading the planning and delivery of the QCS' portfolio and reform agenda and comprises of: - Portfolio Delivery - Strategic Transformation - Portfolio Change - Women's System Reform Program Management Office...


  • Brisbane, Australia Queensland Corrective Services Full time

    **The Principal Program Officer Finance & Contracts will**: - Coordinate financial management of a set of multi-million dollar financial resources of ORMS outsourced services including the preparation of budget forecasts and expenditure reconciliations. - Prepare complex budget forecasts, estimates, budget submissions and undertake cost benefit analysis to...


  • Brisbane, Australia Children, Youth Justice and Multicultural Affairs Full time

    The role of the Principal Executive Officer will work closely with the Senior Executive Director and the functions of Youth Justice Strategy, Performance and Commissioning through executive support, reporting and advice around human resource management, financial management, information management, ministerial and executive support, and program and project...


  • Brisbane, Australia Department of Treaty, Aboriginal and Torres Strait Islander Partnerships, Communities and the Arts Full time

    The Department of Treaty, Aboriginal and Torres Strait Islander Partnerships, Communities and the Arts (DTATSIPCA) is responsible for progressing the Treaty process, delivering services for communities and the Arts, and providing whole-of - government leadership and coordination in policy, program, and service delivery for Aboriginal and Torres Strait...


  • Brisbane, Australia Kingston Human Capital Full time

    Permanent employment opportunity - $31- $36 /hour + super - Great team environment and culture **Quality Control and Regulatory Officer** - Permanent employment opportunity - $31- $36 /hour + super - Great team environment and culture **About the Opportunity** We are currently seeking experienced Quality Control and Regulatory Officer to join our clients...