Automotive Workshop Supervisor

**Multi-Franchise Workshop Supervisor - Automotive Dealership**

This position requires you to oversee the workshop including engaging with apprentices and technicians to ensure that efficiency and productivity targets are achieved in line with company and manufacturers KPI’s.

Ensure a **high standard of quality repair and service work in maintained.** You will be responsible for the growth of the workshop's technical skill, by sharing your industry knowledge and experience along with maintaining an up-to-date manufacturers training schedule for all staff.

This is high-volume fast paced service centre with a focus on customer satisfaction. **“Fix it right the first time” is the mantra that we strive for.**

With constant growth in this award-winning dealership there is now the opportunity for a **Workshop Supervisor **to join one of our Service Departments.

**Position Description**
- Assist with the workshop continuity of repairs and servicing workload.
- Support the team to reach and achieve workshop budgets and targets.
- Monitor and follow-up Fix it Right processes for complete customer satisfaction.
- Monitor and guide apprentices through the Manufactures Training Program.
- Cultivate clear and open communication between Technicians and Service Advisors
- Assist with repair explanation when required with customers.
- Maintain a productive working environment within the Service Workshop
- Monitor, record and identify the cause of vehicle carryover and reworks.

**This is your opportunity to remodel your career, while working in the automotive environment you have always wanted to be in**

**SO, WHAT ARE WE OFFERING TO ENSURE YOUR SUCCESS?**

**Llewellyn Motors **have been in business for over 30 years in Ipswich. As an **employer of choice**, you can expect a long and satisfying career with opportunity to grow your career into whatever you desire.

Starting the business in 1991 selling Toyota, the business has grown to be a leading automotive retail business in Ipswich and the western corridor of Brisbane. Servicing multiple brands with multiple service departments on the one site.

You will oversee,

12 Techs and apprentices putting through 45-55 R/O’s per day.

Hours of work - 8.00am to 4.30pm with an hour standard lunch break.

Mon - Friday working week.

**High Quality, Personalised and Market Specific Training**

Llewellyn Motors enjoys an elevated level of training support from its brand partners Australia and has an absolute commitment to training. We have a multi-levelled and structured approach to training, as we are genuinely focused on the professional development of all staff. We conduct regular in-house training sessions, supplemented by factory specialist trainers for advanced sales and service development.

We engage with all our partners to ensure that all staff have the correct training and knowledge to complete all aspects of their role.

**We don’t just make it up as we go - we have a plan for your success**

**A Real Team**

We know everyone says thisand here it is true. We think you will see the difference in our energy and attitude when you met us. We have a supportive and diverse team who are highly successful, individually and as a group. Our Dealership is led by managers with many years of experience some of who have been with the company for over 15 years.

There is real cooperation in our team to ensure that all members are as successful as possible. We share the common goal of building a better business and each person’s success is important to us.

**Career Options to grow and change.**

We offer staff many opportunities to expand and grow within our network including moving between brands or locations, and across all functions of the business. We offer a range of different apprenticeships, professional careers, and training for people who are interested in cars, administration, finance, and technology. When we can source staff from within the group that is the preference, and we have excellent programs in place to grow people who choose to have a career with us.

**Giving back to the community**

Llewellyn Motors has a rich history of being involved in community and sporting events. With sponsorship of the Ipswich Jets Rugby League and the Jets Netball, along with the Men of League, Braking the Cycle, PCYC and with our business partner Toyota the National Tree Day. Llewellyn Motors continues to support its local community.

**To be considered for this role you must have the following**:

- Current clean drivers’ licence.
- Strong commitment towards safe work practices.
- Good written and verbal communications skills and able to use them appropriately at a variety of levels.
- Able to work within tight repair time schedules.
- **Franchised** **Dealership** Foreman Experience or Senior Technician would be highly regarded.
- Cert III or higher qualification and as a Light Vehicle Mechanic
- Developed mechanical knowledge of Automotive Industry
- Knowledge and