Tourism Consultant

**Casual Tourism Consultant**
**Varied Hours Depending on Requirements.**
**Salary Ranging from $41.22 - $44.52 per hour (Depending on experience)**

**The Opportunity**

As one of the team with Wingecarribee Shire Council’s Destination Southern Highlands, you’ll promote tourism throughout the Southern Highlands region by providing outstanding customer service to residents and tourists visiting our Welcome Centre. You’ll take on:

- Delivering, maintaining, and promoting a welcoming and professional level of customer service across all customer interactions while providing timely, accurate and efficient information and assistance via a Concierge Service Approach.
- Maintaining a high level of knowledge of tourism developments and information across the Southern Highlands region.
- Actively promoting Destination Southern Highlands Visitor Information Centre through preparation of tourism marketing materials in conjunction with the Visitor Information Centre Supervisor and promoting the Southern Highlands at relevant consumer and trade shows.

**As the Destination Southern Highlands Welcome Centre is open daily except Christmas Day, Boxing Day and Easter Monday, the role comprises regular weekend and public holiday shifts alongside midweek shifts. Flexibility with rostering is required.**

**About Us**

Wingecarribee Shire Council is in the magnificent Southern Highlands with a balance of pristine natural scenery and rich diversity of lifestyle choices from its historical past to modern amenities, all at your doorstep. With a population of over 50,000, Wingecarribee Shire has much to offer both the individual and family alike. Only 110 km from Sydney CBD and 70 km from Wollongong, we are a relatively easy traverse for those wishing to commute to the Shire and, equally so, for those who prefer to live in the Shire whilst enjoying an occasional jaunt to the City or Coast.

**Essential **Criteria**:

- Cert III in Tourism or equivalent
- Current RSA Certificate
- Extensive knowledge of the Southern Highlands region
- Proven track record in a customerservice-related Centre (minimum 2 years)
- Demonstrated high level computer literacy, eg Microsoft Office & other “booking programs”
- Demonstrated ability to respond flexibly in a demanding work environment.
- Current Drivers Licence (Class C)

**The Benefits**
- Corporate wellbeing programs, including Fitness Passport and Employee Assistance Program (EAP)
- Learning and development opportunities, including tertiary assistance
- Vaccination program including annual Flu vaccine
- Access to financial advice and guidance including advice from Active Super
- Annual Health Fair and opportunity to participate in the Johnny Warren & Les Murray Memorial Cup

**How to Apply**

Please upload your current resume and statement of claims against the essential criteria. For further information about the role, please contact **Trish bow on 02 4871 2888.**

In accordance with Wingecarribee Shire Council’s COVID 19 Safety Plan, we encourage all employees to be COVID 19 vaccinated.

Applications are to be received by **1 March 2024.