Spa Receptionist

6 months ago

Gold Coast, Australia The Star Entertainment Group Full time

**We are currently recruiting a passionate Spa Receptionist to join Azure Spa at The Star Gold Coast.**

As a member of the Azure Spa team, you’ll play an integral part in delivering the ultimate guest experience Azure Spa & Fitness offers a wide range of indulgent treatments, using leading skin care brands. The day spa boasts six treatment rooms, including a dual treatment space and an exclusive outdoor cabana to hire.

**Duties include**:

- Warmly welcome guests upon arrival and assist with all spa enquiries
- Maximise Spa bookings, upselling, rebooking where possible
- Treatment check-in/check-out of guests
- Ensure guest profiles are up-to-date and detail changes are promptly updated in our Spa Software system

**What are we looking for?**
- Previous experience as a Spa Receptionist or Luxury Hotel Front Desk Agent
- Flexible availability including rotational weekend work
- Ability to provide post treatment advice and assist with retail sales
- A friendly & customer service-oriented individual with the ability to work well in a team environment

**What can we offer you?**
- 30% Discounts across award winning restaurants and accommodation
- FREE buffet meal with a new menu everyday at our Employee Dining Room
- Uniforms prepared and ready for you daily on property
- Lifestyle discounts including gym memberships and laundry services
- The Star is an Employer of Choice for Gender Diversity awarded by WGEA

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

**About us**

The Star Gold Coast is a one stop shop for all your needs. It offers luxurious accommodation and spa, iconic bars, restaurants and a world-class casino. We offer entertainment like no other, with our live concerts and shows in our Theatre and Events Centre, Live on the Lawn events, world class DJ’s at Atrium Bar & more It is a destination that offers relaxation and fun at the same time

**Our Culture**

The Star is recognised as an Employee of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA) and has been awarded GOLD status in the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace.

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