Scrum Master

**Job description**:

- Opportunity working with Federal Government client
- Hybrid 2 days from office
- EL1 band level

DFP Recruitment is hiring for EL1 Scrum Master role with one of our Federal Government clients who is undertaking major work programs to deliver innovative fit-for-need ICT-based.

As a Scrum Master, you will have an important role in a major transformational program with Salesforce as the core solution platform. You will embed your deep knowledge of agile practices, principles and cultures into the way of working on the program, uplifting the capability and performance of the delivery squad. You will assist the Team with your best practices, building upon your already-established track record in delivery of substantial S ICT solutions.

**Responsibilities**:

- Facilitate and lead agile ceremonies - stand-ups, progress updates, retrospectives.
- Develop and manage a release calendar for BAU releases, integrating it with other project and business activities.
- Oversee the planning, scheduling and quality assurance of support releases.
- Identify and mitigate risks associated with the release management process.
- Work closely with the QA and Business teams to ensure release meets quality standard.
- Ensure adherence to agreed audit procedures and protocols.
- Develop and maintain documentation related to release processes and schedules.
- Create and manage backlog, sprints and blockers and releases.
- Build strong working relationships and trust with the business and other Stakeholders through strong repeated delivery.
- Support resolution of issues, remove blockers and work with other technical teams to deliver technical focused outcomes.
- Provide reporting to management on ticket volume, statuses and trends.

Essential Skills:

- ICT industry experience in a technical team leadership role with demonstrated understanding of Agile SAFe SDLC and end to end software delivery.
- Experience coaching in agile methodologies, techniques, systems, and tools.
- Strong interpersonal and communication skills, with an ability to influence team culture and lead by example.
- Proven experience in facilitation, conflict resolution, and driving continual improvement.

Desirable
- Experience with the Salesforce Ecosystem.
- Certification in Scum Master, ITIL or Agile SAFe.
- Experience with Jira and Confluence.
- Comfortable with new ways of thinking about accessibility and enthusiastic about accessible design & development will be highly regarded.

To Apply