Community Support Worker

3 weeks ago


Ipswich, Australia Point Care Full time

**Support Worker - Point Care**

**Company**: Point Care Pty Ltd (Registered NDIS Provider)

**Location**: Various Care Locations as scheduled

**About Point Care**:
Point Care is dedicated to enhancing the lives of people with disabilities, providing high-quality person-centred services and support under the National Disability Insurance Scheme (NDIS). As a family-owned business, we are passionate about empowering our clients, fostering independence, and promoting inclusion in the community. We respect our clients and our dedicated support staff and seek to provide a positive experience for every stakeholder connected with our organisation.

**Position Summary**:
Support Workers will be responsible for providing care and supports to Point Care NDIS participants in alignment with Point Cares policies and procedures and the national NDIS practice standards.

**Reporting to**: The Client Services Manager and the Team Leader (Support Worker) if directed.

**Direct Reports**: Nil

**Works with**:Other Support Workers and Allied Health Staff.

**Key Responsibilities**:

- Provide support to clients in accordance with their NDIS plans.
- Assist clients with daily living activities, such as eating, dressing, bathing, and grooming.
- Provide transportation assistance to clients.
- Provide respite care to clients and their families.
- Provide overnight/sleepover care.
- Assist with medication administration ensuring that Point Care medication administration policies are followed.
- Keep accurate and up-to-date records of clients' care plans and progress.
- Communicate effectively with clients, their families, and other members of the care team.
- Follow health and safety regulations to ensure the safety and well-being of clients.
- Participate in ongoing professional development to stay current with the latest developments and best practices in the NDIS field.

**Skills and Experience**:

- A minimum of a high school or equivalent.
- Certificate 3 or 4 in Individual Support or working towards completion highly regarded.
- Experience working with people with disabilities highly regarded.
- Day shifts, nights, sleepovers, weekends.
- Strong understanding of the NDIS and its guidelines.
- Strong communication and interpersonal skills.
- Strong problem-solving and decision-making skills.
- Experience with CRM software and NDIS portals.
- Understanding of health and safety regulations.
- Ability to work with a diverse client base, understanding the different support needs of clients based on their abilities, cultural backgrounds, and language requirements.
- Basic care and first aid skills.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
- Strong computer skills, including proficiency in Microsoft Office Suite.

**Benefits**:

- Access to ongoing training and development opportunities
- Very supportive Management Team
- Making a positive impact on people's lives
- Working in a supportive and collaborative environment
- Flexibility
- Sense of purpose and fulfillment
- Opportunities to learn and grow.

**Job Type**: Casual

**Salary**: $23.00 - $46.23 per hour

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotating roster
- Shift work
- Weekend availability

Supplemental pay types:

- Overtime pay

Work Location: In person

Expected Start Date: 23/02/2024



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