Assistant Manager

2 weeks ago

Gold Coast, Australia NRMA Motoring & Services Full time

**Are you a dynamic multi skilled leader, currently looking for a new Park to call home? Then throw your hat in the ring with NRMA Parks and Resorts**

Find out why our guests continually vote Treasure Island in the top 25 family hotels in Australia. Securing a role within our reputable organization and dynamic industry, will provide an opportunity to place a road marker on the next milestone, in your career journey.

NRMA Parks and Resorts are an industry leader in the Holiday Park industry, offering a wide range of services and currently either owning or managing 55 properties throughout Australia.

We currently have a unique opportunity for a highly motivated and enthusiastic individual to join our high performing team as the Assistant Resort Manager of this stunning property. This role would be suited to a customer focused manager with strong leadership experience.

**The Role**:
You will report to and assist the Resort Manager to manage an efficient and reliable park operation through the provision of a consistently high standard of accommodation products and services and a wide range of interpretative activities in an ambiance of efficient yet friendly Australian hospitality.

**Core responsibilities include**:
A hands-on approach, working closely with the food and beverage, housekeeping, maintenance, activities and front office teams to ensure quality standards, set schedules and regular inspections are conducted.

This is demonstrated by:

- Displaying a hands-on approach to managing the resort
- Providing regular feedback, training and performance reviews for team members
- Keeping up to date with product knowledge and resort activities
- Seeking out and resolving guest complaints
- Liaising with the General Manager with regards to significant maintenance issues, repairs and soft refurbishment projects.
- Monitoring and maintaining a high standard of safety of all guests, visitors and employees

**How Do You Measure Up?**

You will demonstrate a flexible attitude to work and the passion to work as part of an operational team who are hands on, confident and have a passion for delivering outstanding guest relations. You will possess excellent verbal and written communication skills. You are a hands-on leader; you walk the talk and can communicate with and manage team members at all levels.

Are you are nodding your head as you read this? Then we would like to hear from you.

**The Perks**
- NRMA Group Benefits
- Great team culture
- Accommodation discounts to all Park locations across Australia

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