Assistant Store Manager

3 months ago

Warners Bay, Australia Crust Pizza Warners Bay Full time

Crust Pizza is a renowned and rapidly growing pizza chain, known for its delicious gourmet pizzas and exceptional customer service. We are currently seeking a motivated and enthusiastic Assistant Store Manager to join our Warners Bay team. As an Assistant Store Manager at Crust Pizza, you will play a key role in supporting the Store Manager and ensuring the smooth day-to-day operations of our store.

**Responsibilities**:

- **Operational Support**:

- Assist the Store Manager in overseeing store operations, including opening and closing procedures, cash handling, and maintaining food safety standards.
- Ensure the execution of operational policies and procedures to maintain efficient store functionality.
- Support quality control measures to consistently deliver excellent products and services to our customers.
- **Team Support and Development**:

- Assist in the training, development, and supervision of staff, promoting a positive and inclusive work environment.
- Lead by example in delivering outstanding customer service, while motivating and guiding team members to achieve high performance.
- Step in as needed to manage shifts and ensure smooth operations in the Store Manager’s absence.
- **Customer Service Excellence**:

- Deliver exceptional customer service and ensure that customer inquiries, concerns, and complaints are handled professionally and efficiently.
- Encourage the team to engage in upselling and cross-selling to maximize sales opportunities.
- **Inventory and Financial Assistance**:

- Support inventory management, including product ordering and stock control, ensuring mínimal waste.
- Assist in achieving sales targets and monitoring store costs to optimize profitability.

**Qualifications**:

- Previous experience in a supervisory or assistant managerial role within the food service or hospitality industry is advantageous.
- Strong communication and interpersonal skills with the ability to work effectively with team members, customers, and suppliers.
- Solid organisational and multitasking abilities, with attention to detail and a proactive approach to problem-solving.
- Familiarity with point-of-sale systems and inventory management software is a plus.
- Knowledge of food safety regulations is desirable.
- Flexibility to work evenings, weekends, and public holidays as required.

If you’re passionate about the food industry, ready to take the next step in your career, and thrive in a dynamic, fast-paced environment, we would love to hear from you. Join the Crust Warners Bay family and help us deliver exceptional pizza experiences

**Job Types**: Part-time, Permanent, Casual

Pay: From $30.00 per hour

Expected hours: 10 - 30 per week

**Benefits**:

- Employee discount
- Employee mentoring program
- Free food
- Professional development assistance
- Profit sharing

Schedule:

- Afternoon shift
- Evening shift
- Public holidays
- Rotating roster
- Shift work
- Weekend availability

Supplementary Pay:

- Bonus
- Penalty rates
- Performance bonus
- Tips

Work Location: In person

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