Support Planner

4 days ago

Brisbane, Australia National Injury Insurance Agency Queensland Full time

Your roleProvide participants, their family and carers with information and support about the Scheme and the Agency.Assess participant needs and create and amend support plans including making decisions (or recommendations to the Manager) regarding the necessary and reasonable treatment, care and support needs of participants.Understand and discharge delegated functions in accordance with the Act.Identify ways to empower participants in the development, implementation and monitoring of support plans, to reflect participant goals, choice and control, and measurable outcomes.Supported to identify effective options for treatment, care and support, balancing the needs of participants with Scheme requirements, sustainability, and community expectations.Liaise with legal representatives of participants and their families/carers as needed.Empower participants to use tools and resources available to maximise independence, participation in the community and employmentLiaise and collaborate with stakeholders to ensure successful implementation and maintenance of support plans.Participate in a learning culture by sharing information, keeping abreast with current best practice.About youTo be successful in this role you will demonstrate a strong commitment to shared values, and a broad skillset that includes:

- Knowledge or understanding of support planning principles and processes.
- Ability to manage support planning and goal-setting processes whilst discharging delegated functions in accordance with relevant legislation.
- Well-developed organisational skills and the ability to lead self and/or others within a dynamic environment, displaying a collaborative, autonomous, flexible and agile working style and approach.
- Well-developed communication skills, ability to build rapport, and negotiate with a variety of internal and external stakeholders.
- Ability to make sound decisions and recommendations based on relevant evidence in relation to disability services.

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