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Service Centre Technician

8 months ago

Perth, Australia Alfa Laval Full time

Position

Service Centre Technician

Location

Kwinana Beach, WA

You will be working with our Western Australia team mainly on heat exchangers ensuring reliable operation, optimum performance and efficiency.
- The Service Center Technician Perform hands on activities related to Heat Exchanger reconditioning including disassembly of units, gluing of gaskets, assembly, and pressure testing of the units.
- Ensure safety first culture attitude during working execution and always ensure to wear full PPE demanded by the nature of the work.
- Report the technical findings on the different inspection along the job and establish written reports.
- Follow the guidelines mentioned in the reconditioning / repair procedures and be engaged in problem resolution, suggesting and implementing improvements.
- Be responsible for day-to-day housekeeping.
- Engaged in 5S, safety and quality and immediately call for service centre management in case of problems/risks
- Attend organized training courses as instructed, which will be a part of Personnel Development program.
- Able to go extra mile in fulfilling our customers requirements for on time execution of jobs & willing to work extended hours.

Key Tasks
- Execute repairs and reconditioning of equipment in service centre according to specifications, repair manuals and the defined job scope
- Be engaged in problem resolution, suggesting & implementing improvements for products, tools and working procedures.

Who You Are

You are an individual that has:

- Ability to communicate with all internal and external stakeholders
- Excellent customer relationship skills and flair for maintaining relationships and working across different cultures
- Ability to fault find and diagnose machine or process related problems
- Agile and positive mindset when it comes to challenges
- Excellent oral and written English language skills
- Australian Permanent Residency or Citizenship holder

What you Know
- Mechanical Engineering qualification(s), or equivalent
- Welding qualifications would be an advantage
- Problem-solving skills
- Knowledge of Alfa Laval products especially heat exchangers would be an advantage, but not essential