Aps5/6 Media and Communications Officers

2 weeks ago

Canberra, Australia DFP Recruitment Services Full time

**Job description**:
**About the Organisation**
The Communications and Contact Centre section of a Federal Government Agency.

The section manages all internal and external communications for the agency including digital communication platforms and provides support, advice and delivers effective strategies, tools and communication products to engage clients, stakeholders, staff and members of the public, and

manages the contact centre which is the first point of entry for clients seeking information across all schemes administered by the agency.

**About the Role**

**APS5/6 COMMUNICATION OFFICERS**
- Supporting Senior Communications Advisors, provide professional communications and support and advice in one or more areas, including internal and external events, stakeholder engagement, publications, and online content design and development
- Demonstrate strong written communication skills in developing materials on complex issues, editing and reviewing materials prepared by others
- Build effective relationships across the agency to influence outcomes and support delivery of outputs that meet the needs of the agency
- Exhibit exceptional teamwork, assisting other communication areas as required, supporting the wider work of the section
- Work independently, leading on projects, with limited direction within established priorities, practices, and processes to deliver quality outcomes
- Manage and deliver on multiple activities and projects simultaneously, demonstrating agility to move between priorities to support the section or the agency
- An awareness of emerging trends in communications and the ability to provide advice to business areas on options and proposed solutions to communication issues
- A strong record of research and analytical skills and experience in undertaking evaluation of communication activities, including reporting and analysis of work and recommendations for improvements

**APS5/6 MEDIA OFFICERS**
- Supporting Senior Communications Advisers, provide professional media support and advice, including media events, enquiries, interviews and engagement
- Demonstrate strong written communication skills in developing materials on complex issues, editing and reviewing materials prepared by others, particularly for media releases and other supporting content for media
- Build effective relationships across the agency to influence outcomes and support delivery of outputs that meet the needs of the agency
- Exhibit exceptional teamwork, assisting other communication areas as required, supporting the wider work of the section
- Work independently, leading on projects, with limited direction within established priorities, practices, and processes to deliver quality outcomes. Supervise and mentor junior media officers.
- Manage and deliver on multiple activities and projects simultaneously, demonstrating agility to move between priorities to support the section or the agency
- An awareness of emerging trends in the media and the ability to provide advice to business areas on options and proposed solutions to media risks and issues
- A strong record of research and analytical skills and experience in undertaking evaluation of media

**QUALIFICATION/SKILLS AND EXPERIENCE**
- A degree or diploma, or post graduate diploma from an Australian tertiary institution or a comparable overseas qualification, with a major in journalism, public relations or communications is highly desirable.
- At least 3-5 years’ experience in a similar role.
- Well-developed written communication skills
- Strong attention to detail
- Strong relationships building skills, with internal and external stakeholders
- Personal drive and integrity
- Flexibility and resilience to achieve results in a dynamic work environment
- Effective time management and coordination skills to manage multiple projects within changing priorities, ability to work independently.
- Be able to proactively anticipate and take advantage of opportunities and address potential issues

**How to Apply**

Applicants must be
**Australian Citizens** and be able to hold a
**Baseline Clearance**.

Note: You may be required to provide evidence of your COVID-19 vaccination status.

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