UX UI Designer

2 weeks ago

Melbourne, Australia Bupa Full time

**Opportunity snapshot**:
An exciting, permanent opportunity has become available for a UX UI Designer role

The UX UI Designer, will be working on a Knowledge Management system, together with an AI-powered knowledge-finding system for supporting agents in messaging channels, with the intention of automating with AI enabled bots that can help customers with tasks that don’t need to be actioned by a person.

This role will be contributing to identifying and defining the problem statements and communicate these in support of the business needs, designing a quality user experience, to drive enhancements and development of new features from User Experience perspective.

This UX UI Designer role will be involved working closely with a Senior UX designer and be working across both the UX phase (research deliverables such as interviews and workshops) and the UI stage (Designs, Lo-Fi and/or Hi-Fi protypes, reviews, and reports) as well as interacting with other team members such as developers.

**How will I help?**
- Closely working with Senior UX Designer in Agile environment.
- Analyses and identifies what user's problems are being solved in the next iteration and designs a good user experience to solve those problems
- Ensure the high quality of responsive UX design.
- Responsible for UX related work activities.
- Minimises additional effort by designing workflows that leverage existing templates and modules
- Develops visual design concepts and design assets in time for development
- Progressively develops a reusable design style kit for the developers to create in HTML and CSS
- Work with dev teams to confirms the tech feasibility
- Resolves design issues blocking project delivery for the team
- Helps with enhancements and development of new features from User Experience perspective.
- Proactively identifies existing UX issues and provide solutions.
- Perform usability testing, interviews and gather feedback
- Estimates UX related works
- Defines and delivers UI wireframes (High and low, UI sketches and prototypes both static and interactive)
- Contribute towards UX process improvements
- Delivery high quality of UI Design of projects in timely manner.
- The ability to demonstrate support for innovation and for organisational changes needed to improve the organisation’s effectiveness
- The ability to take responsibility for one’s own or one’s employees’ performance, by setting clear goals and expectations, tracking progress against the goals, actioning on feedback, and addressing problems and issues promptly.
- The ability to ensure that information is passed on to others who should be kept informed
- The ability to plan and deliver oral and written communications that make an impact and persuade their intended audiences
- Openness to different and new ways of doing things; willingness to modify own preferred way of doing things
- The ability to measure the success of the new experience using quantitative and qualitative approach using approaches such as survey forms or performing interviews and/or user testing

You may also carry out any other duties reasonably requested by Bupa from time to time

**What do I need?
**Qualifications**

o Relevant tertiary qualification at degree level and/or extensive relevant experience as detailed above

**Experience**

o Advanced knowledge of UX/UI software - Figma, Sketch, Axure, and Adobe Suite (Photoshop, Illustrator, InDesign) or related tools

o Working knowledge of web and mobile app design best practices, focusing on responsive, adaptive, and fluid design across multiple devices and screen types

o Previous experience working in an Agile environment.

o Working knowledge of customer journey mapping

o Experience in creating user flow diagrams, wireframes, and prototypes

o Understanding of user interface design patterns and standard User Centred Design methodologies

o Ability to convey your ideas via strong written, verbal communication and presentation skills

o Ability to manage projects along with a proven ability to multi-task, meet deadlines and thrive in a fast-paced environment, and react quickly to changes in direction.

o Proficient understanding and working experience of Accessibility standards such AAA, AA etc

**Bonus**

o Creating information architecture documentation including sitemaps

o Previous experience working with a Knowledgebase product

o Previous experience working with Miro (or equivalent)

o Previous experience working with Sitecore CMS is desirable

o Good understanding of Material UI and Material Design Systems is advantageous

o Good understanding of SEO is advantageous.

o Experience with Google Dialogflow, and any other Bot based AI engine/NLP is advantageous

o Experience with chats messaging systems such as LivePerson/sprinklr is advantageous

o Proficient understanding and working experience of code versioning tools like Git.

**Key relationships
- **Internal Relationships**

o Product Managers

o UX Designers

o Delivery

  • UX/UI Designer

    1 day ago

    Melbourne, Australia Creative Recruiters Full time

    Senior Designer | Melbourne | Permanent - Print | Digital | UI/UX - Hybrid This client is not just a rapidly growing agency, they are specialists and leaders in the B2B Marketing field who put their people first. If you're a mid-senior Designer with a passion for creating outstanding UX/UI designs, and want to be a part of a creative agency that thrives on...

  • Ui/ux Designer

    2 days ago

    Melbourne, Australia Just Digital People Full time

    UX Pro! - Passionate about delivering quality work - A range of opportunities **About the company** We have a range of client looking to grow their UX/UI teams for 2023. Attach your CV and we can help you find your next role! **Skills & Experience Required** - A killer portfolio that highlights your passion for UI and your understanding of design trends -...

  • Lead UX UI Designer

    5 days ago

    Melbourne, Australia Talent International Full time

    **Job Details**: **Location** Melbourne **Salary** Negotiable **Job Type** Full Time **Ref** BBBH102309_1685325493 **Contact** Kylie McManus **Posted** 39 minutes ago **Opportunity** 12-month engagement for experienced consulting UX UI Designer with depth of experience in government and digital. This is a challenging role from project concept and...

  • Senior UX/UI Designer

    Found in: beBee S AU - 1 week ago

    Melbourne, Australia Aquent Full time

    Location: Melbourne or Sydney, Australia Duration: ASAP start – End of September with a possible extension. My large corporate client in the Fintech space is seeking a dynamic Senior UI/UX Designer to join the team on a contract basis until the end of June with a possible extension. Key Responsibilities: Lead the UI/UX design process from concept to...

  • Senior UX/UI Designer

    Found in: beBee jobs AU - 1 week ago

    Melbourne, Victoria, Australia Aquent Full time

    Location: Melbourne or Sydney, AustraliaDuration: ASAP start – End of September with a possible extension.My large corporate client in the Fintech space is seeking a dynamic Senior UI/UX Designer to join the team on a contract basis until the end of June with a possible extension.Key Responsibilities:Lead the UI/UX design process from concept to delivery,...

  • Product Designer

    Found in: Talent AU C2 - 2 weeks ago

    Melbourne, Australia Circuit Recruitment Full time

    About the RoleWe're looking for a Product Designer to drive product-led innovation at one of our key clients, who work in a high volume/traffic environment. We are looking for more of a traditional UX/Product Designer that cuts across research and UI.About the CompanyYou'll work on complex design projects across multiple product teams and shape our clients...

  • UI/UX Designer

    Found in: Talent AU C2 - 3 weeks ago

    Melbourne, Australia DotDev Full time

    **Please only apply if you currently have Eligibility to work in Australia** *Expressions of interest only*Here at DotCollective, we think creatively about technology and eCommerce; delivering innovative digital solutions of all shapes and sizes. We love envisioning how people will experience eCommerce, allowing for more personalised, socially connected, and...

  • UX/UI Designer

    3 days ago

    Melbourne, Australia Frazer Tremble Executive Full time

    Based in Melbourne | Open to Remote (Australia Based) - Dynamic early-stage start-up software company - 2 Week Freelancing Contract (with a view to extension) Our client is a dynamic early-stage start-up software company that is making remarkable strides in the development of its innovative product. They are committed to delivering an exceptional user...

  • UI Designer

    2 days ago

    Melbourne, Australia Digitalent Full time

    **Salary**: 100000 - 130000 AUD/Year **Country**: Australia **Location**: Melbourne **Contract**: Permanent **About the role**: I have an exciting UI Designer role that I hope you could interested in. Our client is a communications powerhouse that converts strategy into action. They do this by using specialist skills to produce tangible results that create...

  • Digital Development Manager UX/UI Lead

    3 days ago

    North Melbourne, Australia Dwell Student Living Full time

    **Digital Development Manager, UX/UI Lead** Are you an experienced professional in the dynamic field of digital development ready to take on a new challenge? We're seeking a strategic Digital Development Manager to enhance and develop digital assets to drive business conversion through engaging UX/UI design and customer centric platforms. **About Us**: As...

  • Digital (Ui/ux) Designer Contract

    1 day ago

    Melbourne, Australia PRA Full time

    **6 MONTH UI/UX DESIGNER CONTRACT ROLE - $700PD (Ext. Very Likely)** **Must have Design System Development Experience.** **About Us** Join the our Digital Strategy and Channels team, where creativity meets innovation. We're seeking a talented Digital Designer to lead user experiences across our platforms, ensuring excellence in design and enhancing our...

  • UX Designer

    2 days ago

    East Melbourne, Australia Talent Street Full time

    **UX Designer | 6-month contract | VIC Govt | Melbourne** **Overview** Talent Street is looking for a UX Designer for an ASAP start on a 6-month contract to join one of our Victorian government clients. You** **will be responsible for conceiving and conducting research and facilitating workshops and translating insights into user flows, customer journey...

  • UX Designer

    3 days ago

    Melbourne, Australia Cognizant Full time

    What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating many opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world. At Cognizant, together with your colleagues from all around the world, you will collaborate...

  • Solution Designers x 2

    Found in: Talent AU C2 - 3 weeks ago

    Melbourne, Australia Softtest pays pty ltd Full time

    Please respond to the job if you have a valid work visa and residing in Australia.Contract start ASAP to 12 months, Possible extensions.Eligible to work in Australia, Melbourne role.Send your responses to jobs@softtestpays.comOverview 1 X Solution Designer focused in the UI/UX design 1XSolution Designer focused in the backend design Technology...

  • Lead Digital Experience Designer

    2 days ago

    Melbourne City Centre, Australia Department of Transport Full time

    **Note Salary Band**: $127,467 - $152,958 + Super An opportunity exists for an exceptional experience designer who is also familiar with UI design. You will lead the definition of a digital product's experience vision, design the interactions that bring the vision to life, and validate the desirability of digital products. You will be the ultimate champion...

  • Principal UX Product Designer

    18 hours ago

    Melbourne City Centre, Australia Museums Victoria Full time

    Australia's largest public museum organisation is seeking a Principal UX Product Designer to lead its data-driven UX practice and re-imagine the visual design system for Museums Victoria's websites. **ABOUT MUSEUM VICTORIA**: Museum Victoria cares for the State scientific and cultural collections, providing visitor access, activities and events at five...

  • Principal UX Product Designer

    18 hours ago

    Melbourne, Australia Museum Victoria Full time

    Location: Melbourne | CBD Job type: Full time / 12 months Organisation: Museum Victoria **Salary**: $103,920 - $114,828 Occupation: Communications, Marketing and Media Reference: VG/MV/9628 Australia's largest public museum organisation is seeking a Principal UX Product Designer to lead its data-driven UX practice and re-imagine the visual design...

  • UX Design

    18 hours ago

    Melbourne, Australia Talent International Full time

    australia melbourne contract negotiable- Initial 3 month contract + possible extension - Footscray location - Government agency This Government agency is seeking a UX Designer to craft content that helps new and existing users. **Responsibilities**: - Craft clear instructional content for website forms, mobile apps, and other digital products - Advocate...

  • UI Designer

    1 week ago

    Melbourne, Australia The Hassett Group Full time

    E-commerce digital transformation - National group with Melbourne head office - Fun and fast paced culture **ABOUT OUR CLIENT** Our client is a destination hospitality group with Head office in Melbourne and a national presence across Australia. Recognised as industry leaders through their modern venues and quality service, they are undertaking a digital...

  • UX Designer

    18 hours ago

    Melbourne, Australia Talent International Full time

    **Job Details**: **Location** Melbourne **Salary** Negotiable **Job Type** Full Time **Ref** BBBH96012_1668749300 **Contact** Xavier Cusack **Posted** about 2 hours ago - WFH - Melbourne CBD location - Government agency This Government agency is seeking an experienced UX Designer to provide guidance in the use of human-centred design to assist...