Local Host

4 weeks ago

Melbourne, Australia Veriu Full time

Part-time
- Melbourne | Local Host | $23.52 base rate plus penalties/loadings**Job Location**: Essendon and Essendon North**Job Title**:
Local Host

We’re a rapidly growing Australian Hotel Group in the early stages of expansion. From humble beginnings, our brand was founded out of a passion for connecting travellers to the local authenticity of a location by providing comfortable and bespoke accommodation. Today, we are a multi-brand accommodation group operating 17 hotels across Queensland, New South Wales and Victoria.

We have opportunities for Hotel Receptionists to come join and work across our Punthill Essendon and Punthill Essendon North Hotels as Part-Time with full time hours available as well. Located just minutes from Essendon Fields and Tullamarine Airport

**Punthill Essendon**:

- 56 studio, one and two-bedroom apartments with kitchen facilities
- Conference room & gym facilities
- Onsite parking facilities & close to public transport.

**Punthill Essendon North**:

- 40 studio, one and two-bedroom apartments with kitchen facilities
- Onsite gym facilities
- Onsite parking facilities

**Our amazing Hotel Receptionists (AKA Local Hosts)**:
Reporting to the Hotel Manager, you’ll be part of a small team of genuine people, looking to create lasting memories and exceptional experiences for each and every guest. No day will be the same, but each day you’ll strive to:

- Provide a high level of guest services at all touchpoints (check-in, check-out, during their stay)
- Provide creative resolutions to complaints and problems
- Be a Local Host, knowing the local area of the hotel intimately enough to provide advice and recommendations to guests on key points of interest
- Respond to emergency situations in a safe and professional matter
- Identify & explore opportunities to increase the number of returning & new guests
- Support the Hotel Manager to ensure the hotel operates to Veri-Best standard

**Joining Veriu Group**:
You’ll be someone looking for a long-term career with a growing, Australian-owned hotel group. Access:

- National career growth opportunities
- Accelerated development in a variety of hotel management or corporate areas
- Comprehensive onboarding & ongoing support
- The chance to join our Fast-Track junior hotel management program
- Genuine flexibility and job security
- High performing culture that values relationships & individuality, where our leadership know you by name
- Generous referral bonuses when you refer your friends to work with us (up to $1000)
- Discounts on accommodation across our network (QLD, NSW & VIC)
- Discounts on private health insurance
- Access to our Employee Assistance Program
- Plus more

You’ll thrive on our team if your approach to life is founded on strong relationships, using an ownership mindset, and driving your self-growth, all while staying true to you.

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