Manager, Csirt

**Job no**: 527776
**Work type**: Full Time
**Location**: Sydney, NSW
**Categories**: Information Technology, Cyber
- Employment Type: full time continuing role as a Manager, Cyber Security Incident Response
- Excellent salary package including superannuation
- Based Kensington, Sydney. Hybrid options available

**Join Our High-Performing Cyber Security Team at UNSW**

At UNSW, we’re driven by a bold vision: to deliver academic excellence, foster social engagement, and create global impact. Central to achieving these goals is our commitment to building a resilient and forward-thinking cyber security capability.

Over the past three years, our **Cyber Security team** has grown significantly and now comprises approximately 40 permanent experts across Governance, Engineering, Identity, and Incident Response. Additionally, 30 professionals contribute to our dedicated Cyber Security Program team. Together, we work as a cohesive unit to safeguard the University’s information assets and support its strategic priorities.

We believe that great teams are built through investment in people. That’s why we’ve designed our recruitment and team structure to provide **development and learning opportunities** that enable our team members to build lasting, impactful careers in cyber security. Beyond technical excellence, we emphasize the importance of **communication, negotiation, and influencing skills**—the attributes that elevate a good cyber security professional into a trusted advisor and leader. With a strong focus on coaching, training, and professional certifications, we ensure every team member has the resources to thrive and grow.

In collaboration with **industry-leading technology and service providers**, we’ve made significant strides in enhancing our cyber security maturity. Our efforts were recognized in October 2024 when we achieved certification to **ISO/IEC 27001:2022**. But we’re not stopping there. The dynamic threat landscape, emerging technologies, and increasing regulatory demands present ongoing challenges—and opportunities—for us to innovate and excel.

To continue building on our strong foundations, we are excited to announce several **new opportunities** in our Cyber Security team. These roles will focus on advancing our governance, compliance, controls assurance, and risk management capabilities, as well as helping to lead our engineering and incident response functions.

If you’re a **cyber security professional** with a growth mindset and a proven track record of delivering outstanding results, we’d love to hear from you. This is your chance to join a high-performing team that’s passionate about making a difference.

The role of Manager, Cyber Security Incident Response will lead an experienced CSIRT team responsible for managing all aspects of the incident response process operating within a hybrid operating model working closely together with our Managed Security Service Providers (MSSP). The position requires expert knowledge and significant experience in:

- Cyber security incident management and response across the entire lifecycle
- Digital forensics, threat intelligence, threat hunting, and cyber security frameworks
- Security services and technologies such as SIEM, EDR/EPP, WAF, SEG, NGFW, and IAM
- Managing MSSP’s and security vendors
- Security Operations Centre (SOC) management and service delivery The Manager, Cyber Security Incident Response, will possess exceptional interpersonal skills, enabling effective communication and collaboration with partners, vendors, and both internal and external stakeholders.

This role will also be responsible for documenting incident reports, playbooks, processes, and plans in line with best practices. The role reports directly to the Head of Cyber Security Operations. There will be a team of Senior Specialists reporting to the Manager, Cyber Security Incident Response. Reporting, role types and quantity of direct reports will evolve over time to meet the University demands and requirements.

**Skills and Experience**:

- A relevant tertiary qualification with subsequent relevant experience or equivalent competence gained through any combination of education, training, and experience.
- Minimum ten years of industry experience in cyber security incident response, with a minimum three years of management experience in a cyber security environment or in a senior support role
- Comprehensive analytical and problem-solving skills and proven capacity to exercise initiative, flexibility and to be proactive in development of robust solutions to problems.
- Strong consultation, influencing and negotiation skills and proven ability to engage effectively with diverse stakeholders to achieve successful outcomes.
- Strong written and verbal communication skills, with a high level of attention to detail for deliverables produced.
- Demonstrated success working effectively and collaboratively on initiatives with a range of people at different levels within an org