Corporate Receptionist

3 weeks ago

Brisbane, Australia Herbert Smith Freehills Full time

**BRISBANE**

**THE OPPORTUNITY**

Our Client Services team are looking for their next superstar Corporate Receptionist to join the team on a maximum term contract until January 2024. As the ‘face’ of the firm, you will provide prompt, efficient and courteous service to Herbert Smith Freehills clients, partners and staff.

Day-to-day you will be responsible for:

- Receiving clients, partners and staff in a professional manner, promptly advising relevant parties of their arrival and direction to their allocated rooms.
- Operating the firm’s computer based booking system and confirming all bookings, including allocating rooms, confirming catering, audio visual equipment and other various room facilities.
- Booking, monitoring, and programming video conferencing, and facilitating a superior end to end service for all video connectivity.
- Acting as coordinator for the Client Services floor by liaising with colleagues regarding catering requirements, audio visual equipment and room allocations.
- Collaborating with the broader Client Services team for room set up, provision of equipment and in room support.
- Providing in room audio-visual support for staff and clients.
- Ensuring client facing areas are maintained to highest standards.

This position is full
- time, Monday to Friday role with hours generally worked between 8am - 5pm, however flexibility and occasional overtime is required.

**SKILLS, EXPERIENCE AND QUALIFICATIONS**

To be successful, you will have:

- A high level of customer focus and ‘can do’ attitude.
- Excellent communication skills both verbal and written.
- Experience working with Microsoft Suite (word, excel etc.)
- Demonstrated diplomacy, discretion, and confidentiality
- A flexible approach to resourcing and allocation of work.
- Great initiative and demonstrate the ability to prioritise conflicting tasks.
- The ability to problem solve under pressure.
- Experience working in a high performing team.

**GROUP / TEAM**

Office Operations

**GROUP / TEAM DESCRIPTION**

Our Office Operations function plays a central role in managing our working environment and the services within it, so that practice areas can serve their clients to the best of their ability. That goes beyond just ensuring that professionals have the client-facing and office services and equipment they need. It’s about ensuring that every space around our global network serves its purpose effectively, whether that’s an office, a breakout area or a conference room.

The team also makes sure that all-important legal documents are where they need to be through the mailroom and courier services, as well as overseeing document archival and retrieval. Our Office Operations function includes Procurement, Building Operations, Document Production, Business Continuity and Client Services & Travel teams.

**What we offer**:

- At Herbert Smith Freehills we value flexibility.
- We recognise that the success of our business and our clients relies on the skills, knowledge and ideas of all our people. We are dedicated to creating an exceptional experience for our clients and we value empathy, simplicity and commerciality.
- At Herbert Smith Freehills you will be part of a diverse, innovative culture where high performance, client focus and highly engaged people are our differentiator. People at our firm come from a range of backgrounds and bring a wide variety of experiences and perspectives to their work with us. We strive to ensure that our inclusive environment means you feel valued and able to perform at your best by being your authentic self at work. We know that our future success not only depends on being innovative and progressive in the changing legal market but, most importantly, on our people feeling highly engaged in meaningful work.
- People join us to develop their careers and themselves. To support this we provide contemporary tailored learning programs, regular career conversations and a culture of feedback.

**ROLE TYPE**

Business Services

**CONTRACT TYPE**

Maximum Term Contract

**WORKING PATTERN**

Full Time

**DIVERSITY & INCLUSION**

At Herbert Smith Freehills you will be part of a diverse, innovative culture where high performance, client focus and highly engaged people are our differentiator. People at our firm come from a range of backgrounds and bring a wide variety of experiences and perspectives to their work with us. We strive to ensure that our inclusive environment means you feel valued and able to perform at your best by being your authentic self at work. We know that our future success not only depends on being innovative and progressive in the changing legal market but, most importantly, on our people feeling highly engaged in meaningful work.

We understand that you have commitments and personal interests outside of work and we strive to create a working environment based on mutual trust and respect, in which you can perform at your best whilst maintaining sustainable balance across yo

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