Casual Receptionist

**Our Core Values**:
At Darlington Medical Centre, we have put a lot of time and thought into cultivating an inclusive, welcoming and encouraging workplace environment. When hiring new employees, we strive to add team members who will contribute to and uphold our ethos.

COMPASSION

In everything we do and say, we show empathy, kindness and willingness to help.

RESPECT

Every person is valued and recognised for who they are, their abilities and qualities and what they bring to the centre and culture.

INTEGRITY

Doing the right thing through words and action, with honesty and sound judgement - even when no one is watching.

TEAMWORK

Together we aim to build an environment that values and motivates employees to develop. grow and achieve their goals.

This position requires a professional who has flexible availability. Must be available over a 7 days roster.

**Responsibilities**:

- Answering phone calls
- Scheduling appointments
- Meeting & greeting patients
- Liaising with Doctors
- Maintaining waiting room patient flow
- Invoicing and Medicare processing
- Collating and distributing correspondence
- Assisting with general office duties (i.e. filing, mailing)

**Medical Receptionist role**:
Are you are driven, empathetic and love helping people? Do you take pride in your attention to detail? Do you thrive working in a team setting, yet possess the ability to work independently? Then we want to hear from you

Previous experience in a reception role will be highly regarded.

Essential criteria for this position:

- MUST be available over a 7 day roster & evenings
- A valid National Police Certificate
- A valid Working With Children (WWC) Check
- Proof of up-to-date vaccinations
- Current drivers licence & own car

Desired Criteria:

- Previous experience working as a Medical Receptionist
- Experience in Medical Director/Pracsoft
- Proficiency in Microsoft Office Suite (Word, Excel, etc.)
- Outstanding customer service and communication abilities
- High proficiency skills in typing and data entry
- Excellent prioritising and time management skills
- Impeccable communication & interpersonal skills
- An empathetic nature
- Ability to multi-task and prioritise under pressure