Event & Sales Co-ordinator

2 months ago

Parramatta, Australia Parramatta Leagues Club Full time

**Are you looking for a new challenge? Are you looking to join the Hospitality Industry? Do you want to receive mentoring and ongoing development from Industry leaders?**

**About us**

Parramatta Leagues Club (PLC) is one of Australia’s most iconic Clubs in the Western Sydney region, strengthened by its sister club Vikings Sports Club (Dundas) and newly amalgamated Dural Country Club. We are passionate about bringing together our community, supporting local causes, and offering welcoming experiences for our members and community by delivering exceptional service.

This is an exciting time to join our Club as we embark on the execution of our strategic plan which includes a refresh of our PLC Clubhouse, digital transformation across the Group, expansion of our facilities as well as exploring potential opportunities within our precinct.

**About the role**:
Reporting into the Functions Manager, you will be the primary contact for our customers throughout the entire event process, from initial enquiries to the completion of the event.

**Key duties include,** but are not limited to:

- Providing accurate information, quotes, and up-selling of functions packages
- Managing customer feedback and complaints with a continuous improvement mindset
- Driving customer loyalty by delivering service excellence
- Liaising with operational departments to ensure clients’ needs are delivered.
- General administration tasks to support daily operations of the Catering Team

**About you**:

- Experience in a Functions/ Events administration role
- Ability to build rapport and maintain key internal and external relationships.
- Excellent communication skills - both written and verbal.
- Excellent organisational and time management skills, with ability to manage conflicting priorities.
- Hospitality industry experience (desirable)

**In return we offer**:

- Competitive remuneration package and staff discounts
- A supportive team, with scope to develop.
- Onsite parking
- Staff meals
- Paid Volunteer Day

**Our Values**:
**Service**:We are here for the benefit of our Members and our Community.

**Passion**:We are ambitious, strive for excellence and love what we do.

**Openness**:We demonstrate integrity and commitment through transparency and accountability.

**Respect**: We are welcoming, inclusive and respectful.

**Teamwork**: We are united, collaborative and succeed together
- Parramatta Leagues is an Equal Opportunity Employer_

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