Menu Monitor

Austin Hospital -Food Services is looking to employ a friendly and enthusiastic Menu Monitor seeking a rewarding career to join our busy food services department. You will work collaboratively in a dynamic team environment that strives to deliver outstanding healthcare to our patients. We are looking for a casual with full-time availability.

Our team works together to provide safe and clinically appropriate nutrition from food, beverages, and specialised nutrition products to hospital patients.

Casual Role

Heidelberg Location

Competitive base + salary packaging + super

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and state-wide. We are world-renowned for its research and specialist work in cancer, liver transplantation, spinal cord injuries, neurology, endocrinology, mental health, and rehabilitation. We have a highly engaged, diverse and collaborative workforce that is unified by our purpose, which is to help people live healthy and fulfilled lives.

About the department:
The Austin Health Food Services Department is an in-house service which consists of the following two business units:
Patient Food Services: provides patient meals for all Austin Health campus’ as well as providing a patient meals service to Royal Women’s Hospital. Currently the Austin Health Patient Food Services Department is plating approximately 2700 cook/chill meals each day. Food Services has 138 staff.
Medi-Chef is located on the Heidelberg Repatriation Hospital (HRH) campus. Med-Chef produces cook/chill (short shelf life and long shelf life) meal components for both Austin Health and other clients. Medi-Chef has twenty-five staff and currently produces 128,000 meals components per week.

About the role:

- Holds a sound knowledge of patient meal ordering systems e.g., Chefmax.
- Assist patients with meal selection as required as per diet codes and to assist with patient meal service enquiries.
- Collect and process patient menu information and production requirements for the Food Services Department in the required allocated period.
- Key interface point with Nursing, Patient Food Services, Nutrition & Dietetics and Speech Pathology staff to ensure patients’ meal selection and nutritional requirements are met as well as with Larder, Short Order, and production requirements.
- Menu monitors are responsible and accountable for all ordering of diet meal requirements.
- To follow all Dietary Guidelines as outlined by Nutrition and Speech Pathologists.
- Investigate menu related issues including fulfilling reporting menu related issues.
- To work across sites
- Ability to work in a team environment and work independently as required.

To be successful in this role:

- Previous experience in Meal Management Systems in Health settings
- Knowledge of Nutrition therefore understanding nutritional requirements/ Diet restrictions.
- Proven experience in menu related problem-solving skills.
- Previous experience working between staff groups at multiple sites.
- Ability to communicate and develop working relationships on all levels.
- Self-motivated and outcome driven with ability to work in and contribute to a team environment.
- Intermediate computer skills e.g., MS Word, Outlook, PowerPoint, excel.
- Sound level of written and verbal English skills
- Have a caring attitude towards patient needs.
- Ability to prioritize competing patient needs and meal management system requirements.

Our benefits:
Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:
Greater take-home pay through generous salary packaging

A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.

Mentoring and career development opportunities

Onsite childcare, easy access via public transport, car parking and end of journey facilities for cyclists

Inclusion at Austin:
Application instructions:

- Cover letter
- Current Curriculum Vitae (CV)
- Working with Children's Check Card