Minibar Attendant

**What is the job?**
Provide fast service restocking of the mini bars, adhering to established standards to ensure complete restocking in the guest rooms is in a professional and efficient manner.
Adhere to local regulations concerning health, safety, or other compliance requirements as well as brand standards and local policies and procedures.

**Your day to day**
- Ensure stock accounting procedures are handled accurately, and all items consumed are

accounted for
- Adhere to the daily procedures as per the requisitions par order form
- Charge all purchases through the POS system (Infrasys )
- Store mini bar stock according to hotel procedures
- Establish and maintain effective employee working relationships
- Greet all guests in a polite and friendly manner and provide assistance when required
- Communicate to F&B Manager any difficulties, guest comments and other relevant information
- Attend and participate in training sessions as scheduled
- Ensure grooming is impeccable and in accordance with IHG personal presentation standards
- Where Personal Protective Equipment (PPE) is required to control exposure to hazards in the

workplace, wear and maintain the PPE as directed or as required in safety procedures
- Use other safety, emergency equipment, plant materials tools and substances provided in the workplace as directed or as required in safety procedures
- Report workplace hazards to supervisor
- Any other ad-hoc duties required to assist colleagues

**What we need from you**
- Look smart wear your uniform with pride
- Great communication skills
- Knowledge of mini bar, room service and/or food and beverage operations
- Hotel, Tourism and Hospitality experience not essential but preferred

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen. Lets Go Further Together.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.