Beauty Salon Receptionist

6 months ago

North Lakes, Australia WAX IT WELLNESS & REJUVENATION Full time

**Job Title**:
**Salon Receptionist**

Are you a hair or beauty professional that loves the industry however is ready to step off the floor and become a receptionist/salon coordinator, with the potential of becoming a salon manger?

Join our vibrant team at Wax It Wellness & Rejuvenation, where we believe that everyone can _'look great & feel confident'_.

**Position Overview**:
**Responsibilities**:

- Greet guests with a warm and welcoming demeanor, providing exceptional customer service from arrival to departure.
- Manage a 'walk-in' wait list & salon appointments.
- Answer incoming phone calls and respond to inquiries regarding treatments, pricing, and availability.
- Maintain a tidy and organised reception area, always ensuring cleanliness and professionalism.
- Process payments accurately and efficiently, handling cash, credit/debit transactions, and issuing receipts.
- Assist therapists and technicians with guest needs, including treatment information and homecare.
- Manage inventory of retail products, including restocking shelves and assisting guests with product recommendations.
- Perform administrative tasks such as filing, data entry, and updating guest records in salon software.

**Qualifications**:

- Proven experience in a customer service or receptionist role, preferably within the hair & beauty industry.
- Exceptional interpersonal and communication skills, with the ability to interact professionally with guests and team members.
- Strong organisational abilities and attention to detail, with the capacity to multitask in a fast-paced environment.
- Proficiency in using salon management software and basic computer skills.

**Benefits**:

- Competitive hourly wage.
- Ongoing training and development in customer service and salon operations.
- Employee discounts on salon services and retail products.
- A friendly and supportive work environment with opportunities for growth and advancement

**How to Apply**:
**Job Type**: Casual

Pay: $26.00 - $32.00 per hour

Expected hours: 25 - 38 per week

**Benefits**:

- Employee discount
- Professional development assistance

Schedule:

- Rotating roster
- Weekend availability

Supplemental pay types:

- Overtime pay
- Penalty rates
- Performance bonus

**Experience**:

- Customer service: 2 years (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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