Team Leader, Client Communication

2 weeks ago

Adelaide, Australia SA Government -SA HEALTH Full time

**SA Health**
**Job reference**: 870863

**Location**: 5000 - ADELAIDE

**Job status**: Short Term Contract

**Eligibility**: Open to Everyone

**Central Adelaide Local Health Network**

**Statewide - BreastScreen SA**
- **Salary: ASO3 - $66,590 - $70,968 (p.a.)+ Superannuation & Salary Sacrifice Benefits**:

- **Adelaide CBD**:

- **Part Time, Contracted Role working 15 hours per week up to 27 Dec 2024**

**About the role**

BreastScreen SA (BSSA) is part of Statewide Clinical Support Services within the Central Adelaide Local Health Network (CALHN),and is the South Australian component of the national breast cancer screening program, BreastScreen Australia. BSSA aims to reduce mortality and morbidity attributed to breast cancer, in women primarily aged 50 to 74. The Team Leader Client Communication is responsible for:

- Providing supervision and guidance to staff.
- Fostering an atmosphere that is conducive to productivity and enhances morale.
- Ensuring staff receive full and appropriate training in all relevant aspects of operations.
- Monitoring workflow, determining priorities and allocating staff and resources to ensure efficient workflow.
- Effective coordination of the Client Communications area.
- Assisting with the development and implementation of processes and work instructions within the framework of BreastScreen SA policies.
- Providing an effective customer service by resolving issues within response timeframes.
- Supporting minor projects as directed by the Coordinator Client Communication.

**About us**
- Statewide Clinical Support Services (SCSS) is a unique public healthcare organisation that serves health consumers and provides specialist clinical services to the health system in South Australia. SCSS encompasses BreastScreen SA, SA Dental, SA Medical Imaging, SA Pathology, and SA Pharmacy. Come and work with us to improve the health and well-being of South Australians, across all age groups and at any time of their life or health need. _

**What we offer**
- Attractive salary packaging available
- Strong community minded culture and values providing world class care to South Australians
- Opportunity for movement across the SA Health system: There are always opportunities for you to develop your skills and your career at one of our many metropolitan or regional sites

**Essential Requirements**:

- Current National Police Clearance (NPC)
- Immunisation screening as indicated in the role description. SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

**Diversity and inclusion**:
Statewide supports and fosters a culture in which employees feel they belong and feel safe at work. The culture aims to encourage all people to use their talents and to be valued and rewarded for their contributions.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

**Application Information**:

- The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role._ _

**Job ref: 870863**

**Enquiries to**:
Cassie Rudd

Telephone: 0874220901

**Application Closing Date**

11:55 pm Tuesday 2nd July 2024

**Attachments**

***870863 ASO3 Team Leader Client Communication Role Description.pdf**

**Australian applicant guidelines**

**International applicant guidelines**

**Flexibility Statement**
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

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