Assistant Policy Advisor

2 weeks ago


Sydney, Australia NSW Government -Department of Customer Service Full time

**Assistant Policy Advisor - Strategy & Representation**

**NSW Small Business Commission**
- **Grade**: Clerk Grade 5/6
- **Salary range**: $89,707 - $98,982 + superannuation and leave loading
- **Duration**: Ongoing Employment Opportunity
- **Applications Close**: Monday, 16 January 2023 [09.59am]
- **Location**: Parramatta, 4 Parramatta Square (12 Darcy Street)

**About the Opportunity**
- Join a highly collaborative, flexible and supportive team._

Opportunity to join the Advocacy Team within the NSW Small Business Commission to support the Commission’s advocacy of small businesses within government. This position provides support to the development of strategic policy initiatives and representation on behalf of small businesses.

**About the Team**

The Advocacy team is responsible for providing support and advice to the Small Business Commissioner on matters affecting small businesses, as well as representing their interests to other government agencies.

The Commission sits within the Department of Customer Service as an independent agency.

**About Us**

The NSW Small Business Commission is an independent statutory office of the NSW Government. We provide strategic advice, advocacy and affordable dispute resolution services to small businesses across NSW. Our role includes:

- encouraging government agencies and larger businesses to enter productive working relationships with small businesses
- facilitating and encouraging the fair treatment of small businesses
- promoting a fair operating environment in which small businesses can flourish.

As a key advocate for small businesses across in NSW the Commission aims to ensure small business needs are front-of-mind for NSW Government decisions, support and assistance. The Commission also plays an important role in connecting small businesses, councils and industry groups to vital information and support services.

The Small Business Commission has recently joined the Department of Customer Service.

DCS is transforming the way NSW Government agencies interact with customers. We are passionate about putting the customer at the centre of everything we do and adopting new technologies to create better outcomes for the people of NSW.

**Your responsibilities will include**
- Assist in the delivery of a range of policy related projects and initiatives to facilitate the timely delivery of policy objectives
- Undertake basic research and analysis in assigned areas and contribute to the preparation of reports to inform decision making and contribute to policy development
- Contribute to the preparation of draft correspondence, papers, and minutes to support the development f policy initiatives
- Provide a range of administrative activities, including coordinating working groups and committees, to support stakeholder engagement as well as policy development and implementation
- Provide assistance to small businesses enquiring about government policies and requirements, and respond to routine policy queries to ensure the provision of consistent advice and information
- Update and collate documentation and records regarding policy development, implementation and relevant issues, to support the effective delivery of policy initiatives
- Provide administrative assistance to support the management and delivery of key organisational projects.

For more information on the role and its accountabilities, please review the role description.

**About you**

You will be a flexible and adaptable team player who can work on a variety of different tasks and is willing to learn key skills on the job. You will be able to provide exceptional customer service and be effective at understanding and assessing customer needs. You will have previous experience or a demonstrated interest in policy roles and will be able to provide project management assistance to support the delivery of strategic policy projects. You have a foundational understanding of the contribution of small business to the community and some of the challenges they face.

**Closing date: Monday, 16 January 2023 [9:59am]**

**What we need from you**

To start your journey towards becoming our Assistant Policy Advisor - Strategy & Representation, please submit your resume (max 5 pages) and cover letter (max 2 pages) indicating how you satisfy the focus capabilities for the role.

Salary Grade 5/6, with the base salary for this role starting at $89707 base plus superannuation

**Closing Date: Monday 16th January 2023 [9:59am]**

**Working at Department of Customer Service**

The Department of Customer Service (DCS) is a great place to work Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Visit our Careers site to find out wh



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