Host / Hostess

THE JOBSCOPE
- Greeting guests as they enter, and putting them on a waiting list as necessary.
- Providing guests with menus and answering any initial questions.
- Seating guests at tables or in waiting areas.
- Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
- Engaging with guests to ensure they’re happy with food and service.
- Responding to complaints and helping to resolve them.
- Answering phone calls, taking reservations and answering questions.
- A knowledge of the menu.
- Helping out with other positions in the restaurant as needed.
- Providing great customer service.
- REQUIREMENTS
- Excellent communication and interpersonal skills.
- Ability to handle stressful situations with calmness and professionalism.
- Capability to excel in a fast-paced work setting.
- Possess physical strength and stamina, the ability to stand for extended periods without compromising performance.
- Knowledge and expertise in food and beverage
- QUALIFICATIONS

High School or diploma; additional qualifications will be a plus