IT Av Analyst
3 weeks ago
Posted 04 March 2024
- SalaryNegotiable
- LocationMelton
- Job type Contract
- DisciplineCloud + Infrastructure
- Reference264902
**Job description**:
- **6 month initial contract**:
- ** Melbourne's Western suburbs**:
- ** Must be able to work onsite**
As the IT AV Analyst/technician you will provide technical support and assistance with the installation, maintenance, and configuration of telecommunications & collaboration technologies, this includes maintaining, upgrading and developing the AV systems including participating and running projects to expand current AV systems or deploy new systems/locations.
**Skills and experience needed**:
- Foundation level certificate in ITIL.
- Experience in working with vendors for procurement, maintenance, and support of IT assets.
- Demonstrated ability to diagnose and resolve complex issues across a range of agreed AV asset products and services.
- Experience in the management and working with video conferencing technologies e.g., WebEx, Skype, and Cisco Telepresence Server & Microsoft Teams)
- Experience in IT service delivery methodologies including Information Technology Infrastructure Library (ITIL