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IT Support Officer

5 months ago

Melbourne City Centre, Australia Talent International Full time

**Job Details**:
**Location**

Melbourne CBD

**Salary**

Negotiable

**Job Type**

Full Time

**Ref**

BBBH100390_1680494162

**Contact**

Luther Borgas

**Posted**

about 4 hours ago
- CBD location - Hybrid working arrangements
- Must currently have Baseline clearance

This opportunity will support the agency with general IT support enquiries, predominantly at the tier 1 level. The role requires strong customer service skills and will develop, manage and maintain a range of internal and external stakeholder relationships and networks.

**This role is responsible for the following**:

- Assisting in the day-to-day property and facilities operations of the Melbourne office.
- Contributing to the development and regular updating of the Standard Operating Procedures and processes.
- Assisting with managed tasks and in the delivery of projects.
- Assisting with asset management and duties as directed to support ICT capabilities.

**Experience and operational knowledge**
- Active Directory 2019 R2
- Microsoft Windows 10
- Office 365 Administration
- Microsoft Teams support
- Exchange 2016/online & Skype for Business 2019
- IT Service Desk Management tools
- Knowledge of basic networking concepts

**Desirable experience**:

- Polycom Video Conferencing
- Basic Microsoft Azure Services Administration
- Exchange online administration
- Microsoft Intune