Oracle Service Delivery Manager

7 months ago

Melbourne, Australia KPMG Full time

**Company Description**:
Our Enterprise Technology and System Integration team brings together skills in intelligent automation, data engineering and software integration to help our clients align their technology capabilities with their strategic and operational objectives. We also draw on KPMG’s extensive national and global resources, adopting a multidisciplinary approach to help unlock the full potential of existing and new technology investments.

Our Oracle practice helps our mid-market clients to unlock the potential of digital transformation with Oracle cloud products to deliver better planning and decision-making. Our purpose is to create tangible value for our clients, shoulder to shoulder, from strategy through to execution, enabled by technology and deep operational expertise to facilitate, growth, efficiency, resilience and sustainability.

**Your Opportunity**

As a member of the Technology and System Integration team, theService Delivery Manager (Associate Director) will play a critical role by:

- Ownership of the Oracle Cloud ERP, EPM and HCM based managed services engagements, managing the day-to-day delivery effort and work of the delivery team.
- Support your clients manage the ongoing health and evolution of their Oracle Cloud environments.
- Lead the planning and delivery of an ongoing program of initiatives to support, manage and enhance the BAU solution that was delivered during implementation.
- Drive greater returns for customers from their initial Oracle Cloud investments and working with senior client stakeholders to deliver these outcomes.
- Articulate how technology solutions can create new streams of value in a business, and defining associated technology execution roadmaps as part of an ongoing managed services contract.
- Lead and coach a team of managed services consultants on client engagements, whilst acting as a mentor to enable team members to grow their capabilities, careers and client impact.
- Play an active role in go to market activities, including the creation of compelling and differentiated value propositions on new business development pursuits.

**How are you extraordinary?**
- You are passionate about the importance of fantastic communication to share ideas, inspire, and create change.
- You love being part of a collaborative and multidisciplinary team and building strong relationships both internally and externally.

**Your experience**

At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. To be considered for this opportunity, your qualifications, skills & experience could include:

- Demonstrated working knowledge of contemporary Cloud stacks (IaaS, PaaS, SaaS).
- Possess a comprehensive working knowledge of the Oracle ERP Cloud and PaaS licensing models.
- Proven experience in effectively planning and managing teams for specific outcomes.
- Background in Management Consulting or an ability to demonstrate a background in significant technology transformation initiatives coupled with internal facing consulting services.
- You have a background in technology, with strong program management experience.

**Additional Information**:
KPMG is a professional services firm with global outreach and deep sector experience. We work with clients across an array of industries to solve complex challenges, steer change and enable growth.

Our people are what make KPMG the thriving workplace that it is and what sets us apart is that we know great minds think differently. Collaborate with a team of passionate, highly skilled professionals who’ve got your back. You’ll build relationships with unique and diverse colleagues who will provide you with the support you need to be your best and produce meaningful and impactful work in an inclusive, equitable culture.

At KPMG, you’ll take control over how you work. We’re embracing a new way of working in many ways, from offering flexible hours and locations to generous paid parental leave and career breaks. Our people enjoy a variety of exciting perks, including retail discounts, health and wellbeing initiatives, learning and growth opportunities, salary packaging options and more.

**_ At KPMG every career is different, and we look forward to seeing how you grow with us._

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