Ward Clerk

4 weeks ago

Melbourne, Australia Forensicare Full time

Location: Melbourne | Western Metropolitan

Job type: Full time

Organisation: Forensicare

**Salary**: Salary not specified

Occupation: Health and Allied Health

Reference: 15840
- Full time, Ongoing, HS2 Classification
- Based at Ravenhall Correctional Centre
- A culture where people care

**Job location**

Forensicare is the statutory agency responsible for the provision of adult forensic mental health services across Victoria.

Position based at Ravenhall Completed in 2017, the new medium-security men's prison is located at Ravenhall Correctional Centre in Melbourne's west, providing world-class forensic mental health services in Victoria in a purpose-built state of the art facility developed to international best practice standards.

**About the Role**:
Ward Clerks across Prison Services Forensic Mental Health Services - Ravenhall Correctional Centre - provide high quality administrative support to the multi-disciplinary teams working within the service. The Ward Clerks work under the direction of the relevant Program/ Unit Manager who is responsible for the management of the area and will provide guidance on work priorities. Health Information Manager will provide Health Information support and guidance as required.

**Duties**:

- Be responsible for the efficient collation and maintenance of patient health records and information - in accordance with Forensicare and Justice Health policies, procedures and guidelines. Assist with the registration, admission and discharge of patients on the Statewide mental health computer system known as CMI/RAPID ensuring a high level of data entry accuracy.
- Maintain patient lists, and ensure all relevant documentation for admissions, transfers and separations is completed in a timely manner.
- Maintain the medical record tracking system and requests medical records as necessary.
- Attend Unit and other meetings as required, and document and distribute minutes after approval by the manager who chaired the meeting.
- Efficiently manage correspondence and telephone enquiries ensuring calls are directed to the appropriate person.

**What you need**:

- Demonstrated ability to provide administrative assistance in a health or mental health setting.
- Knowledge of medical terminology.
- Working knowledge of RAPID (Statewide mental health database).
- Keyboard speed of approximately 60 wpm.
- Computer literacy in Microsoft Office suite.
- Effective communication skills.

**A culture where people matter.**
- Excellent supervision and investment in the skill development of managers and supervisors.
- Celebration and reward for good performance, through employee recognition.
- A leading, multi-faceted approach to safety, with unparalleled strategic, practical, individualised and team-based supports to minimise risks and fear and maximise safety and security, underpinned by our workplace health and safety strategy.
- Access to an employee assistance program - an external, confidential, self-referral employee wellbeing program, for personal or work-related matters.
- A mental health and wellbeing program providing psychological support, peer support and critical incidence response programs, as needed.

**COVID19 & Influenza Vaccination Evidence**

Under the Victorian Public Health orders, all employees working within the Public Health system must be fully vaccinated against COVID-19 and Influenza and are required to provide acceptable evidence of their vaccination status. The current orders require evidence of three doses for COVID-19.

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