Client Service Officer

2 weeks ago


Belconnen, Australia Demant Full time

WHO IS AUDIKA- Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 17,500 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130 countries.- In Australia, Audika has over 350 clinics who provide hearing services to our valued clients. We strive to put hearing care on the health care agenda and to improve the quality of life of people living with hearing loss.**We are looking for sales and customer service superstar to be a Clinic Co-Ordinator If you are interested in helping our clients improve their hearing and quality of life, keep on reading This is the role for you.**
- The Role- This is a pivotal role in each clinic that contributes to clinic performance and enhances our customers’ experience. We are looking for a passionate and purpose-driven individual whose outstanding organisational and sales skills will help more people get access to better hearing.- You will collaborate with Clinicians and Hearing Technicians (where applicable) to provide quality hearing health care outcomes for all our clients.-
- Responsibilities- Book and confirm appointments for clients with our online schedule tool
- Work with clients to determine their entitlement to government funding assistance and health fund rebates
- Follow up with existing clients to encourage renewal of the maintenance program
- Perform hearing screening checks (full training is provided)
- Provide administrative support for day-to-day clinic operations
- You will be successful in this role if you have- Previous sales and customer service experience in one of the following environments: retail, hearing care services, pharmacy, or allied health
- Experience working with an older demographic, preferred
- Strong interpersonal communication skills and empathy for clients to support their hearing journey
- Higher School Certificate (HSC) or TAFE Qualification
- Computer literacy skills
- What’s in it for you- Permanent, Part time
- Competitive salary + Super + performance incentives
- Supportive hearing care team
- Professional development through clear career path and professional training
- MyRewards program - a program that offers discounts to more than 300 retailers and services across Australia
- Online Wellbeing center - a platform offering activities, workouts, meditations, nutritional and financial advice - everything you need to live a healthier and happier life
- Employee Assistance Program
- Birthday and Christmas gifts
- Our Values- Audika is proud to have a diverse and inclusive culture that acknowledges and respects our employees.- We are a team of professionals who bring the importance of sound to life and connect our clients through our hearing products.- We believe that it all starts from our employees, who make this happen. We are led by our values, which shape a supportive and encouraging culture where everyone can thrive and succeed.



  • Belconnen, Australia Demant Full time

    **Who is Audika?** - #LI-TF1#LI-ON#audika_Australia- Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 17,500 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130...


  • Belconnen, Australia HCF Full time

    **About the Role** As a Customer Service Officer with HCF, you will provide Uncommon Care to our members. We are looking for you to bring your Human touch to this customer service role. You will partner with our members to guide them and provide them with advice so they can make the right healthcare choices for them. You will provide our members with...


  • Belconnen, Australia Peoplebank Full time

    Location: - Belconnen- Job Type: - Permanent- Posted: - about 3 hours ago- Contact: - Carissa Burgos- Discipline: - General IT - Reference: - 261283Our Federal Government Client is seeking an ICT Support Officer! This is a non-ongoing role with a potential extension and/or permanency, starting ASAP and ending on June 30, 2024. The position is located in...

  • IT Testers

    6 days ago


    Belconnen, Australia Peoplebank Full time

    Location: - Belconnen- Job Type: - Contract- Posted: - about 9 hours ago- Contact: - Tanya Calder- Discipline: - General IT - Reference: - 261263**About the Company** Leaders IT (Professional Services division of Peoplebank) are a leading information technology talent consultancy that focuses on providing specialised IT consultants to Tier-1 clients in...


  • Belconnen, Australia Australian Bureau of Statistics Full time

    Senior Executive Service Band 3 position - ongoing position; full-time - Belconnen location The **Australian Bureau of Statistics** (ABS) is Australia’s national statistical agency. With around 115 years of experience, our purpose is to understand Australia’s social, economic, demographic and environmental data needs and inform important decisions about...


  • Belconnen, Australia Select People Full time

    Administration Assistant - 12 fixed-term contract Our client, a well-established property maintenance company in Belconnen ACT, is seeking a reliable and trustworthy person to join their team and play a key role in their continued success. The core role is to take phone calls and to co-ordinate jobs for a variety of Trades (Carpenters / Plumbers /...


  • Belconnen, Australia 5 Locations Full time

    At Laser Clinics Australia, we are committed to building a diverse team and inclusive culture where we can be the best version of ourselves. Laser Clinics is the largest cosmetic clinic in the world, specialising in Laser Hair Removal, advanced skin treatments, cosmetic injectables and body sculpting. Every client that enters our clinic is asked “_what...

  • Practice Manager

    4 weeks ago


    Belconnen, Australia Prime Practice Full time

    Career opportunity for a can-do Practice Manager. - Friendly professional team in a modern growing practice. - Good salary, personal development, and immediate start available! **About us** The Dental Surgery in Belconnen is a locally owned and operated family business, offering evidence-based dentistry with proven long-term success. We are a small practice...

  • Solution Architect

    1 day ago


    Belconnen, Australia Emanate Technology Full time

    Company Overview: Emanate Technology is collaborating directly with a government client in search of a Senior Solution Architect to assist project teams in developing services and application support strategies to meet specific business requirements. This role is a priority requirement for our client and will close shortly. If this role aligns with your...


  • Belconnen, Australia Rolden Full time

    **The Retail Liquor Specialists Group’s Vision is** to provide an exceptional liquor experience for our customers and suppliers through a combination of: a high level of customer service; a diverse range of products; and knowledgeable and trained employees. Currently we have a vacancy for a _**Store Manager**_ position at our _**Belconnen Cellarbrations...

  • Apprentice Carpenter

    4 weeks ago


    Belconnen, Australia Select People Full time

    **Join Our Dynamic Team as an Apprentice Carpenter** Are you ready to embark on an exciting journey in carpentry? Were thrilled to offer a unique opportunity for a junior 2nd or 3rd year Apprentice Carpenter to become an integral part of our team. What We Offer: As an Apprentice Carpenter with us, youll have the chance to learn and grow while working on a...


  • Belconnen, Australia Capital Region Community Services Full time

    **Introduction**: This is a generalist leadership position across Marketing and Communications reporting to the Executive Manager, Strategy and Impact and offering you great scope in design and content with a supportive and motivated team to bounce off and collaborate with. **Description**: The purpose of this role is to showcase the range of inclusive...


  • Belconnen, Australia Hanes Brands Full time

    Get festive and join the Bras N Things team as a Christmas Casual! - Work in our fast paced and thriving Belconnen Store! - Long term opportunities available for stand out performers! Some get festive, we get fierce. Join our Christmas Casual team & help us support women to confidently be themselves. We are looking for some talented Christmas Casual Sales...


  • Belconnen, Australia Bed Bath N' Table Full time

    Casual Sales Assistant | Belconnen Job no: 499247 Work type: Casual Store/Office: ACT Belconnen Categories: Retail Team Members WHO WE ARE Bed Bath N’ Table is a true Australian owned business success story. We are proud of our unique, privately owned family run business that has been operating since 1976 with over 180...