Administration Officer

1 week ago

Caulfield, Australia Jewish Care Victoria Full time

**Reference Number**
- 12642**Position Title**
- Administration Officer**Employment Type**
- Permanent Full Time**Organisation**
- SOP Residential GSH**Location**
- Gary Smorgon House (Caulfield)**Enterprise Agreement Classification**
- Individual Contract - Contract Position**Hours**
- 38**Position Summary**

**Administration Officer**
- **Permanent full time position available**:

- Generous** not
- for-profit Salary Packaging** to increase your take home pay
- **Inner Melbourne location**:

- Gary Smorgon House, Caulfield

**About us**
Jewish Care Victoria, is a not-for-profit organisation and is one of the largest providers of aged and community services for the Jewish Community in Victoria and has been servicing the community for 175 years. Our staff come from all cultural and religious backgrounds, and we provide cultural and spiritual training in the Jewish Ethos.**About you**
- You are a friendly and compassionate person who has a strong focus on providing exceptional customer service skills to the residents, families, friends and community members visiting the facility. You’re passionate to positively impact our residents' lives by aiding and supporting with services that are in line with their needs. You will be a part of a vibrant, dedicated and community orientated team that unites for the common goal of caring for our residents.**Your key responsibilities**:

- Key focus on staff rostering management and payroll record management
- Prepare, update and maintain client files and information systems to ensure all information and documentation is on hand and accurate
- Concierge, welcoming residents, families, friends and community members
- Being the first point of contact for enquiries
- Complaint management
- Manage and deliver staff site orientation
- Work closely with the stakeholders to support our clients and staff

**To be successful in this role you will have**:

- A supportive, patient, understanding and respectful approach towards older people
- Minimum 2 years’ experience in administration/customer service roles and rostering experience ideally in a medical or aged care organisation (desirable if you have experience with Payglobal & Emprevo)
- Demonstrate customer service competencies, ideally in face to face contexts
- Demonstrate highly developed time management skills including the ability to prioritise and manage multiple tasks simultaneously.
- Qualification in Business Administration or similar would be beneficial
- MS Office proficiency, excellent typing and word processing skills
- If the idea of working with an organisation that values your expertise and has a commitment to the wellbeing of our staff and clients, click APPLY now. A career you love and an organisation that will nurture your career is simply a click away.- Jewish Care proudly celebrates and warmly welcomes the rich diversity of our community and strives to be inclusive for all, including the LGBTI+ community._
- Jewish Care acknowledges Aboriginal and Torres Strait Islanders as the Traditional Custodians of the land on which we live and work. Our services and supports are provided on the lands of the Wurundjeri and Boonwurrung people, and we deeply respect and honour their ongoing cultural and spiritual connection to land, waters and community._
- Jewish Care is committed to protecting clients and staff members from all forms of harm and abuse. We are a child safe organisation. We require all applicants to undergo an extensive screening process during their recruitment process._

**Selection Criteria**Contact Person**
- Naomi**Contact Number**
- (03) 8517 5449**Closing Date**
- 04/05/2024

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