Installation/service Technician

3 weeks ago

Melbourne, Australia Seeing Machines Full time

The main purpose of this role is to undertake installation/service for Seeing Machines customers. This is a full-time role with occasional overtime and weekend work. The role may also require occasional interstate work for national rollouts. We have a number of positions open in WA, SA, VIC, NSW and QLD.

**The key responsibilities of the role include**:

- Installation and service of Driver Fatigue systems into various motor vehicles such as cars, trucks, buses & machinery
- Inspecting and repairing of Guardian fatigue system on various vehicles
- Liaising with Support for vehicle fleet allocation
- Troubleshoot and resolve technical faults.
- Conducting audits on customer fleets for quality/repair
- Maintain strong relationships with all our customers.
- On-site Work (Mobile)
- Training of Installation/Maintenance Technicians.
- Creating vehicle and customer specific installation guides.
- Returning repaired or replacement stock to Spare Parts.
- Returning refurbished or repaired product to Customers or Distributors.
- Disposing or recycling unrepairable components.
- Refurbishing returned components for use as Spare Parts as directed.

About you
We value the breadth and depth of experience that our people bring to their work. We are seeking people with a good mix of technical competency and personal capability.
- Proficiency in the MS Office suite of products
- Understanding of and willingness to comply with relevant WH&S requirements
- Excellent interpersonal communication skills, including the ability to explain technical concepts to a non-technical audience
- Practical understanding of network technology
- Technical and fault-finding skills
- Demonstrated problem solving skills
- Strong attention to detail
- Innovative and analytical mindset
- Professionalism, punctuality and an ability to self-manage within a customer environment
- Self-starter who can prioritize work and meet deadlines with mínimal guidance and supervision
- Well organised and procedure oriented
- Ability to work in a team and respond to the requirements of other team members
- Good interpersonal skills with a positive attitude and enthusiasm for continuous improvement
- Ability and desire to continuously learn new skills
- Ability to operate in a rapidly changing environment

About Seeing Machines
We are a global company founded in 2000 and headquartered in Australia, and an industry leader in vision-based monitoring technology that enable machines to see, understand and assist people.
Seeing Machines develops Driver and Operator Monitoring System (DMS) technology to enhance safety for Automotive, Commercial Fleet, Off-road and Aviation.
Seeing Machines' technology portfolio of AI algorithms, embedded processing and optics, power products that need to deliver reliable understanding of vehicle operators, in real-time.
The technology spans the critical measurement of where a driver or operator is looking, through to the classification of their cognitive state as it applies to accident risk. Reliable “driver state” measurement is the end-goal of DMS technology.
Seeing Machines has offices in Australia, USA, Europe and Asia, and supplies technology solutions and services to world-leading brands in each market vertical.
Why Seeing Machines
- Work with inspiring people - we are proud to have a team of experts in their field, we invent, innovate, and collaborate
- Work flexibly - we encourage our people to manage their work and personal lives to achieve a balanced outcome
- With offices spanning the world, Seeing Machines serves a growing market in the UK, Europe, Africa, North America, Latin America, and Asia Pacific
- We are social with staff events held throughout the year, from BBQs, morning teas, to special events and other celebrations
- We are focused on employee support
- we understand the importance of our collective wellbeing You will have access to our Employee Assistance Program any time you require it
- Access to global benefits and reward platform - offering discounts across large range of retailers
- We are lucky enough to have fresh fruit supplied daily

Seeing Machines acknowledges Traditional Owners of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures; and to Elders past, present and emerging.

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