In-room Dining Attendants

2 days ago

Adelaide Region SA, Australia SKYCITY Full time

Eos by SkyCity is a must visit, a truly unforgettable experience, and alongside the wider SkyCity Adelaide hospitality venues, the experiences and indulgences that our guests get to enjoy is second to none. We are looking for experienced In-Room Dining Attendants to join our Food & Beverage team.

**What does the role look like?**

Working in one of Adelaide's most exciting hotels as our In-Room Dining Attendant, you will provide a superior, unobtrusive food and beverage experience to our guests. In-Room Dining at Eos by SkyCity is a 24 hour operation starting with breakfast, all day dining and overnight operations. This role will see you:

- Set up in-room dining operation during all meal services;
- Have extensive knowledge of the hotel's food & beverage menus and promotions in order to provide knowledgeable service including suggestive selling when possible;
- Provide excellent service of food and beverage at all times to our guests based on established hotel standard operating procedures;
- Clear, clean, and set trays and trolleys appropriately;
- Process payment through Point of Sale;
- Remember guest's preferences and guest's names to extend personalised service;
- Respond in a courteous and prompt manner to all guest requests and feedback;
- Anticipate guest needs and verify guest satisfaction during interactions;
- Consistently arrange and maintain assigned workstations and continually stock each station before and after every shift, in order to always be adequately stocked;
- Carry out adhoc duties and tasks as assigned.

**What you will look like?**

Delivering an exceptional and memorable experience to your guests will be your passion, and you will be a naturally energetic and self motivated individual, with suitable experience in In-Room Dining and luxury hotel environments. You will endeavour to make every guest experience a memorable one. Reasonable availability across a 7 day roster is a must, with ability to work overnight shifts. You will have a pleasant demeanour with excellent written and verbal communications. Your service-orientated mindset and attention to detail will be second to none, and you will enjoy working in fast-paced environments and prioritising workloads effectively and efficiently. Immaculate grooming and presentation is a must.

**What's in it for you?**

Besides working with great people and getting firsthand experience of SkyCity's newest entertainment offerings, you will also be rewarded with a range of employee benefits including;
- Free employee meals available at our employee restaurant
- In-house dry-cleaning service, which is also available for personal use at a discounted rate
- Subsidised car parking and public transport tickets
- Discounts available across SkyCity Adelaide outlets
- Employee reward and recognition programmes
- Fantastic career and professional development opportunities as we grow.

It really is an exciting time to be joining SkyCity Adelaide. This is your chance to make your mark, make a difference and together, we can make magic

**No recruitment agencies please.**
- At SkyCity, we believe there is strength in diversity which is why we encourage and support a diverse range of people in our workforce. We're committed to providing equal employment opportunities, a safe and healthy work environment, and a sense of belonging to all people regardless of gender, race, marital status, age, disability, sexual orientation, religious or ethical beliefs._

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