Food and Beverage Team Leader

3 months ago

Currumbin, Australia Currumbin Wildlife Sanctuary Full time

**About National Trust Queensland & the Currumbin Wildlife Sanctuary**

Voted one of the Gold Coast’s most popular tourist destinations, Currumbin Wildlife Sanctuary is the crown jewel of the National Trust of Australia (Queensland) [NTAQ] properties. As one of Queensland’s earliest nature-based tourist destinations, the Sanctuary is a physical embodiment of everything the NTAQ represents: to **conserve and advance our natural and cultural heritage for future generations**.

As we continue to welcome visitors to the Currumbin Wildlife Sanctuary, we have an opportunity for a passionate and hands-on **Full Time** **Food & Beverage Team Leader **to support our dedicated Food and Beverage Team and work across our busy outlets & event spaces.

***

**About the Role**

Reporting to the Operations Manager of Food & Beverage, in this hands-on role, you will lead, coach and motivate your team to ensure we deliver professional, efficient and memorable guest service. As an experienced Supervisor, you will lead by example to ensure the team deliver efficient and friendly daily F&B service with a focus on cleanliness, food safety, WH&S and service standards.

As our Food & Beverage Supervisor, you will support the team in this fast-paced environment, assisting with core service duties such as food and coffee service & opening and closing of the Outlet/s. You will also work with the leadership team on managing rosters, inventory management and ordering, as well as supporting the team to drive revenue and profit.

**About You**

To be successful in this role, you will be a friendly and welcoming self-motivated person who can genuinely lead a team; you will have a sense of fun, being able to supervise, motivate and inspire all team members to provide outstanding efficient, safe and memorable guest service. Other key skills and qualifications we are looking for include:

- Previous Food & Beverage Supervisory experience and knowledge of cash control, food service, food safety, general WHS requirements and complaint handling
- Experience with team training & writing SOPs to ensure best customer service is delivered
- Experience with Conference/ Event service including weddings will be highly regarded
- You will be an excellent problem solver, can demonstrate a flexible, cooperative attitude
- Be prepared to work in an outdoor environment, in all weathers, in a role that requires substantial walking in a workplace that contains animals including birds and reptiles
- Hold current Queensland RSA, Driver’s licence and Barista skills
- Flexible and availability to work across weekends

**What we can offer**

Just as our charter is to protect, conserve, and celebrate the Environmental, Built and Cultural heritage of our State - we also are committed to ensuring our Team Members are protected, taken care of and of course celebrated We offer current and future team members:

- Benchmarked & competitive Salary Packages
- Flexible Work Practices
- On Site Parking, Uniforms & Food & Beverage Discounts
- Tertiary Education Partners for access to recognized Qualifications
- NTAQ Team Member Card offering unlimited entry to Currumbin Wildlife Sanctuary and other SEQ sites and generous retail & food & beverage discounts

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