Health Concierge Clinician

2 weeks ago

Adelaide CBD, Australia Medibank Full time

**Will you actively create a healthier future for tomorrow?**

Amplar Health is part of the Medibank group and brings together Medibank Health Solutions, Home Support Services, HealthStrong and CareComplete

At Amplar Health, we’re driven by a desire to make health care more personal. Our focus is on improving health care experiences and championing greater access, choice, and control for people in Australia when it comes to managing their health.

**The Opportunity**

As a Health Concierge Clinician, your role is to connect with Medibank members within the Retail store and via the phone to support them in their preparation for a hospital admission or ongoing treatment. You will offer support, link them to support services and resources and provide relevant non clinical advice to help them make informed decisions about their health, supporting them to improve their health outcomes.

**Here is a snapshot of what you will be doing**:

- Support the Retail team in delivering an exceptional customer experience for Medibank members whilst instore;
- Provide support to members with regards to their health journey, treatment or operation and communicate relevant/appropriate resources available to them in an engaging, sensitive way:

- Assist and empower members in navigating the health system and offering support for them when and where they need it;
- Ensure members feel safe, supported and providing a friendly, personal experience;
- Work towards KPIs and targets whilst ensuring a quality experience for Medibank members.
- Please note:_
- This role is a **non-clinical **support service - you will work both a mix of shifts **working from home** via telephone and within a **Retail **store at one of the following locations - **Marion or Adelaide CBD.**:

- We have full and part time (0.6 - 1.0 FTE) positions available. **A minimum of 2 days a week must be worked at the retail store**.
- **Start date 23rd October **- with 10 days of full time training (Mon
- Fri) via Zoom before moving to your fixed roster.
- Your work from home days will be rostered across the hours of 9-6 pm (Melbourne local time) Monday to Friday, and your days working in store will be SA time.
- Please note, when working from home you will need fast, reliable internet and appropriate work space to ensure privacy whilst working.

**About You**

With strong interpersonal skills and a thoroughly engaging phone manner, you present as a positive, enthusiastic and adaptable personality with a focused mindset to deliver exceptional service to Medibank members whether it be face to face or via the phone. Self-motivated and proactive, you are comfortable working to KPIs and targets.

You are a **Registered Nurse, Physiotherapist, Occupational Therapist, Exercise Physiologist **or** Dietitian **with AHPRA or relevant registration, with a minimum of 1 years' post qualification experience and genuinely care about the health outcomes and the wellbeing of others.

Previous customer service or telephone-based experience will be advantageous. As will an adaptable communication style which allows you to empathise when dealing with vulnerable customers and build trusted relationships with people at all levels.

**A career with us**

We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for better lives, we value the knowledge and contribution of Aboriginal and Torres Strait Islanders. We are working hard to create an inclusive workplace and develop Indigenous careers.

We offer a range of great benefits such as subsidised private health insurance, rewards and discounts, and health and wellbeing initiatives. To find out more, click here.

**To start small and impact bigger.

  • Mental Health Clinician

    3 weeks ago

    Adelaide CBD, Australia Neami National Full time

    **“**_Full citizenship for all people living with mental health issues in Australian society_**”** **About the Role** - Casual Position Available - Classification: Health Professional Level 2, with an hourly rate of $52.88 - $59.16 including casual loading + Superannuation - Location: Urgent Mental Health Care Centre, Adelaide. **Overview of the...

  • Mental Health Clinician

    4 weeks ago

    Adelaide CBD, Australia Neami National Full time

    **“Our vision is **_full_** **_citizenship for all people living with mental health challenges in Australia_**”** **About the Role** - Casual Position - Classification: Health Professional Level 2, with an hourly rate of $52.88 - $59.16 including casual loading + Superannuation - Salary Packaging providing tax benefits available for living and...

  • Mental Health Clinician Camhs

    3 weeks ago

    Adelaide CBD, Australia Cornerstone Medical Recruitment Full time

    Seeking an experienced Children and Adolescent's Mental Health Clinician to deliver high quality core social work clinical services as part of a team, working with child and adolescent patients in Regional VIC **Remuneration Package** Between $50 p/h and $63 p/h Accommodation provided. **Key Responsibilities** - Manage triage, assessment, and allocation...

  • Customer Service Concierge

    7 days ago

    Adelaide CBD, Australia Uniting Communities Full time

    **Uniting Communities** has an exciting casual position available within our **Concierge Services** team. The **Concierge **team is responsible for providing exceptional corporate and accommodation customer service assistance to guests/clients/customers/visitors and residents of UCity. The Concierge team are vital to the smooth operations of many of the...

  • Allied Health Clinician Noarlunga Specialist

    3 weeks ago

    Greater Adelaide SA, Australia SA Health Full time

    **Job no**: 868881 **Work type**: Full time **Location**: Adelaide Metro Southern **Categories**: Allied and Scientific Health - Southern Adelaide Local Health Network - Noarlunga - Specialist Community Mental Health Services - Salary $86,950 - $100,729 p.a. (pro rata) AHP2 | Full Time - Contract available until October 2024! **SALHN's Mental Health...

  • Sapol Mental Health Co-responder

    3 weeks ago

    Adelaide CBD, Australia SA Government -SA HEALTH Full time

    **SA Health** **Job reference**: 838086 **Location**: 5000 - ADELAIDE **Job status**: Short Term Contract **Eligibility**: Open to Everyone **Central Adelaide Local Health Network** - **Salary: AHP3 - $101,124 - $108,467 (p.a.)+ Superannuation & Salary Sacrifice Benefits**: - **Salary: RN/M3 - $117,997 - $123,272 (p.a.)+ Superannuation & Salary...

  • Mental Health Clinician

    3 weeks ago

    Greater Adelaide SA, Australia Stream Recruitment Group Pty Ltd Full time

    ASAP start - 3 Month Contract - Excellent $$ and benefits! - Supportive Team, Growth Opportunities - Make a difference! **MENTAL HEALTH CLINICIANS** **THE POSITION**: **Stream Healthcare** is recruiting Mental Health Clinicians for fixed term contracts. As a Social Worker, Psychologist, Mental Health Nurse OR Occupational Therapist, you will be working...

  • Mental Health Clinician

    3 weeks ago

    Greater Adelaide SA, Australia Stream Recruitment Group Pty Ltd Full time

    ASAP start - 3 Month Contract - Excellent $$ and benefits! - Supportive Team, Growth Opportunities - Make a difference! **MENTAL HEALTH CLINICIANS** **THE POSITION**: **Stream Healthcare** is recruiting Mental Health Clinicians for fixed term contracts. As a Social Worker, Psychologist, Mental Health Nurse OR Occupational Therapist, you will be working...

  • Mental Health Clinician

    4 weeks ago

    Greater Adelaide SA, Australia Stream Recruitment Group Pty Ltd Full time

    ASAP start - PERM & Fixed Term AVAILABLE - Excellent $$ and benefits! - Adelaide and South Australia - Supportive Team, Growth Opportunities - Make a difference! **MENTAL HEALTH CLINICIANS** PSYCHOLOGISTS, SOCIAL WORKERS, COUNSELLORS and THERAPISTS **THE POSITION**: **Stream Healthcare** is recruiting Mental Health Clinicians for fixed term contracts or...

  • Mental Health Clinician

    4 weeks ago

    Adelaide Region SA, Australia Stream Recruitment Group Pty Ltd Full time

    ASAP start - Permanent OR 6 MONTH CONTRACTS AVAILABLE. Full & Part Time Nego - Excellent $$ and benefits! - Regional Roles Available - View to extend! + Flexibility **MENTAL HEALTH CLINICIANS** **THE POSITION**: **Stream Healthcare** is recruiting Mental Health Clinicians for permanent or fixed term contracts across South Australia! As a Social Worker,...

  • Mental Health Clinician

    3 weeks ago

    Adelaide Region SA, Australia Stream Recruitment Group Pty Ltd Full time

    ASAP start - Permanent OR 6 MONTH CONTRACTS AVAILABLE. Full & Part Time Nego - Excellent $$ and benefits! - CBD and Regional Roles Available - View to extend! + Flexibility **MENTAL HEALTH CLINICIANS** **THE POSITION**: **Stream Healthcare** is recruiting Mental Health Clinicians for permanent or fixed term contracts across NT, QLD and SA! As a Social...

  • Mental Health Clinician

    5 days ago

    Adelaide city centre, South Australia Neami National Full time

    "_Full citizenship for all people living with mental health issues in Australian society_"About the Role Casual Position Available Classification: Health Professional Level 2, with an hourly rate of $ $59.16 including casual loading + Superannuation Location: Urgent Mental Health Care Centre, Adelaide.Overview of the positionAs an Allied Health Professional,...

  • Youth Mental Health Clinician

    1 week ago

    Greater Adelaide SA, Australia SA Health Full time

    **Job no**: 856872 **Work type**: Full time **Location**: Adelaide Metro Southern **Categories**: Allied and Scientific Health, Mental Health, Nursing/Midwifery - Southern Adelaide Local Health Network - Noarlunga Hospital and Marion GP Plus - Mental Health Services - Salary: $86,950 - $100,729 p.a. (pro rata) AHP2 or $84,870- $107,279 p.a. (pro rata) RN2C |...

  • Youth Mental Health Clinician

    4 weeks ago

    Adelaide CBD, Australia Centacare Full time

    **If you have a passion for making a difference in the lives of young people then we want to hear from you. Start your private practice with us!** If you are a Registered or Clinical Psychologist, Accredited Mental Health Social Worker, or Better Access to Mental Health (BAMH) Endorsed Occupational Therapist with a Medicare provider number, then consider...

  • Youth Mental Health Clinician

    4 weeks ago

    Adelaide CBD, Australia Centacare Full time

    **If you have a passion for making a difference in the lives of young people then we want to hear from you. Start your private practice with us!** If you are a Registered or Clinical Psychologist, Accredited Mental Health Social Worker, or Better Access to Mental Health (BAMH) Endorsed Occupational Therapist with a Medicare provider number, then consider...

  • Concierge

    5 days ago

    Adelaide, South Australia Southern Cross Care Full time

    Be the difference. Enjoy great rewards and benefits.Permanent Part Time Position: Mondays and Tuesdays (2 days a week) from 8:30 am to 4:30 pmBupa Health Insurance & Goodlife Health Club discountsSalary Packaging benefits up to $15,900 annually to maximize your take-home payA fantastic opportunity has arisen for a dedicated and welcoming Concierge to join...

  • Camhs Clinician

    3 weeks ago

    Adelaide CBD, Australia SA Health Full time

    **Job no**: 814212 **Work type**: Full time **Location**: Adelaide CBD, Adelaide Metro Eastern, Adelaide Metro Northern, Adelaide Metro Southern, Adelaide Metro Western **Categories**: Allied and Scientific Health, Nursing/Midwifery - **Women's and Children's Health Network, Child and Adolescent Mental Health Service**: - **Salary** - **Classification -...

  • Mental Health Clinician

    2 weeks ago

    Adelaide Region SA, Australia Stream Recruitment Group Pty Ltd Full time

    ASAP start - Permanent positions available - Excellent $$ and benefits! - Generous relocation assistance!! - View to extend! + Flexibility **MENTAL HEALTH CLINICIANS** **THE POSITION**: **Stream Healthcare** is recruiting Mental Health Clinicians for permanent positions across regional Victoria! As a Social Worker, Psychologist, Mental Health Nurse OR...

  • Mental Health Clinician

    3 weeks ago

    Adelaide Region SA, Australia Henderson Recruitment Pty Ltd ta Henderson Healthcare Full time

    Peer Supported Environment - Excellent $$$ - Full Time or Part Time Roles on Offer **WE ARE HIRING MENTAL HEALTH ACCREDITED SOCIAL WORKERS AND PSYCHOLOGISTS IN SOUTH AUSTRALIA!** **HENDERSON HEALTHCARE**: **JOB DETAILS**: We are currently recruiting Mental Health Accredited Social Workers and Psychologists for a Mental Health Clinician roles multiple...

  • Mental Health Clinician

    3 weeks ago

    Greater Adelaide SA, Australia SA Health Full time

    **Job no**: 858461 **Work type**: Full time **Location**: Adelaide Metro Southern **Categories**: Allied and Scientific Health, Mental Health - Southern Adelaide Local Health Network - Noarlunga Health Precinct - Mental Health Services - Salary: $86,950 - $100,729 p.a. (pro rata) AHP2 - Full-Time Ongoing Contract and Full-Time Short Term Contract till 5...