Account Specialist, Vic West

6 months ago

Melbourne, Australia Novartis Full time

144 This is the number of prospects in our pipeline that will be life changing for our patients. As an Account Specialist there is an opportunity to gain experience driving customer-obsessed and innovative tactics with the support of a diverse team. We strive for innovation, leadership and a culture that is 'unbossed'. The Dermatology team at Novartis push to be true industry leaders and define fresh approaches to our market.
This role will connect our product offering in Dermatology with a wide variety of customers across Victoria West as we look to smash the maze that patients face when commencing biologic therapy. This role works in the centre of a rich cross-functional team and will be responsible for managing relationships with Dermatologists and associated HCPs. Our team works together to find ways of delivering unique value that solves our customers challenges and brings new opportunities for patients.
The role will represent Novartis and introduce its products to Dermatologists, Nurses and associated healthcare professionals. This will include allocated accounts, clinics or to designated Hospitals across Victoria.
Your responsibilities include, but not limited to:

- Responsible for developing the maximum sales of the company’s products in the Dermatology area through full coverage of all contacts and by becoming a valuable partner to the health care professionals. These will include Dermatologists, nurses, associated HCP, hospital and clinical staff and pharmacists
- Deliver outstanding sales presentations to customers by fully planning each call with specific objectives; maintaining the customer’s interest; overcoming objections positively; reframing product features into customer benefits and the competent use of relevant literature
- Maintain and improve knowledge of products, company developments, customers, and competitors. This will also include a full and complete knowledge of the product information and relevant clinical papers, and clinical developments within the therapeutic area
- Ensure the accurate and timely completion of all weekly reports, maintenance of territory records, handling of enquiries and complaints quickly and professionally
- Contribute positively to the Sales and Marketing team through cooperative relationships and collaborative efforts to achieve team goals

This role will connect our product offering in Dermatology with a wide variety of customers across Victoria West as we look to smash the maze that patients face when commencing biologic therapy. This role works in the centre of a rich cross-functional team and will be responsible for managing relationships with Dermatologists and associated HCPs. Our team works together to find ways of delivering unique value that solves our customers challenges and brings new opportunities for patients.
The role will represent Novartis and introduce its products to Dermatologists, Nurses and associated healthcare professionals. This will include allocated accounts, clinics or to designated Hospitals across Victoria.
Your responsibilities include, but not limited to:

- Responsible for developing the maximum sales of the company’s products in the Dermatology area through full coverage of all contacts and by becoming a valuable partner to the health care professionals. These will include Dermatologists, nurses, associated HCP, hospital and clinical staff and pharmacists
- Deliver outstanding sales presentations to customers by fully planning each call with specific objectives; maintaining the customer’s interest; overcoming objections positively; reframing product features into customer benefits and the competent use of relevant literature
- Maintain and improve knowledge of products, company developments, customers, and competitors. This will also include a full and complete knowledge of the product information and relevant clinical papers, and clinical developments within the therapeutic area
- Ensure the accurate and timely completion of all weekly reports, maintenance of territory records, handling of enquiries and complaints quickly and professionally
- Contribute positively to the Sales and Marketing team through cooperative relationships and collaborative efforts to achieve team goals

**Commitment to Diversity & Inclusion**:

- We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve._

**Minimum requirements**

What you’ll bring to the role:

- Tertiary qualified with sales experience across GP's and/ or Specialists
- Right mindset and will hit the ground running; and will bring excellent communication skills
- a positive, curious, inspired and unbossed mindset coupled with high integrity drive and focus to succeed.

Why Novartis: Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we
achieve this? With our

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