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Relief Manager

2 months ago

Goulburn, Australia Ingenia Communities Full time

You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.- Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.**About the Role**

We are seeking a dynamic Relief Manager to provide Operational support across our aged care villages across the Goulburn/Bathurst region.

This is a multi-site opportunity that will be responsible for relieving our Community Managers & Village cooks in times of absence, including the day-to-day management of the Community, asset enhancement, financial and people management, resident satisfaction, risk and legislative compliance.

This is a fantastic opportunity for an individual looking to move into a full-time long-term career as a Community Manager. You will be offered ongoing support and development opportunities as our portfolio of communities continues to grow

**Key Accountabilities**
- Ensure the Community is always providing quality services to residents in line with industry best practice and/or as directed by management
- Ensure the Community is presented to a high standard by attending to cleaning / upkeep and Community building/kitchen cleanliness and compliance
- Manage staff, residents and visitors who attend the Community
- Conduct and report on site audits (including kitchen) to ensure the appropriate standards are being maintained
- Provide support to residents by ensuring their health and wellbeing is a key focus
- Actively strive to increase occupancy in line with budgets
- Engage key community contacts to promote the Community and drive business outcomes.
- Support the resident community in the delivery of resident-initiated social groups and events

**About You**
- Current "C" class drivers’ license (site dependent)
- Excellent administrative, financial controls and practices
- Ability to identify problem areas and to use initiative and effective communication skills to resolve these issues
- Ability to respond well to emergency situations
- Confident and proficient at reasoning with people
- Ability to work without supervision and problem solve

**Culture and Benefits

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