Hospitality Services Manager

4 weeks ago

Upper Mount Gravatt, Australia Southern Cross Care QLD Full time

Southern Cross Care QLD are currently looking to appoint a Hospitality Services Manager, based at our conveniently located Support Office in Upper Mt. Gravatt.

In this role, reporting to the Head of Hospitality Services you be assisting with the daily operations of the catering department in line with SCCQ standards and the Food Safety program. The role encompasses assisting with menu production, costing, recipes, staff training and requires hands on cooking in either normal rostered duties or in a relief chef position as required.

The role supports the Head of Hospitality Services (HoHS) with food safety compliance and provides relief when the HoHS is on leave or absent. The role also provides support to sites when the catering team leader role is required to be backfilled.

**What can Southern Cross Care Queensland offer you?**
- Competitive salary with the added benefit of Not-for-Profit salary sacrifice packaging to bring home more
- Convenient Upper Mt Gravatt location - Free parking onsite
- Opportunity to join a growing organisation with a great staff culture, ongoing individualised training, Employee Assistance Program for employees and their families and support programs
- Supportive and friendly team of individuals working together to make a real difference not only for the people we care for, but also each other

**What are the responsibilities?**

Accountabilities of this role will include but not be limited to:

- Mentor and assist with the growth and development of the Hospitality Services Coordinator
- Cook and present food to highest possible standards
- Ensure the delivery of quality meals to clients is maintained
- Stock control incl purchasing, costing and recipe management
- Relief chef work as directed by HoHS
- Assist HoHS with compliance in line with the Food Safety Program
- Training and development (on-the-job, coaching, demonstration, role modelling) of staff
- Assist with recruitment and inductions as requested
- Conduct project work as required by HoHS
- Provide relief and coverage to HoHS when on leave or absent

**What you will bring to the role?**
- Certificate in Cookery (preferred but not essential)
- Hospital, aged care (or similar) cooking experience
- Commercial cooking knowledge and experience
- Experience in a hygiene-controlled environment
- Monitoring and handling of food and equipment experience
- Interpretation of WH&S and Quality standards knowledge and experience
- Food Safety Standards knowledge and experience (eg temperature, storing)
- Ability to coach and mentor staff in the catering team roles. Strong leadership skills
- Strong interpersonal skills with demonstrated experience communicating and interacting with individuals and groups
- Ability to travel at often short notice

**Who is Southern Cross Care Queensland?**

Southern Cross Care Queensland (SCCQ) is a Catholic not-for-profit organisation established by the Knights of the Southern Cross, more than 40 years ago. They saw a need to provide compassionate care and inclusive service to some of the most vulnerable, the ageing population, in the community.

Since then, SCCQ has grown to employ over 1000 staff caring for and supporting more than 2000 people across 13 residential aged care homes, 5 retirement villages, 28 social houses, the National Disability and Insurance Scheme (NDIS) and home care services in metropolitan and rural Queensland.

We are passionate about growing communities where best lives are lived, and serving the needs of our residents and clients with compassion and care is, as always, at the heart of what we do.

At SCCQ, we are just as focused on creating a culture where every person matters. Our culture program Known & Loved is unique to Southern Cross Care Queensland, enabling staff to build genuine community connections with each other and those we serve.

**How can you apply?**

If you believe you have the qualifications and experience needed to fill this role and are ready to make a difference and help us grow communities where best lives are lived, then we'd love to hear from you.
- If you have any queries around Southern Cross Care QLD ‘s recruitment process or about the role please contact us at _

**_Our Mission_**:

- : Inspired by Catholic moral and social teachings which value and respect human life and the dignity of the individual, we will provide a quality of care and accommodation to meet the needs of all who place their trust in us._

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