Front Office Supervisor

4 weeks ago


Brisbane, Australia Accor Apartments & Realty Full time

Mantra Midtown graces the heart of Brisbane, perfectly positioned near the bustling business and financial hub on Eagle Street, as well as the universities, Convention and Exhibition centres. Offering a range of self-contained studios, one and two bedroom apartments, this property appeals to all guests. You’ll never run out of things to do on your days off. Hike to hidden waterfalls, savour culinary experiences at restaurants and rooftop bars or engage your senses in captivating art exhibitions and live theatre performances.

Purpose
As the Front Office Supervisor, your responsibility is to craft unforgettable experiences throughout the guest journey, from check-in to check-out. Your leadership will inspire and guide your Front Office team, ensuring the hotel operates seamlessly. Your unique combination of enthusiasm and creativity will transform each day at the hotel into an engaging spectacle that never fails to leave guests in awe.

Primary Responsibilities
- Take the helm and guide the front office’s day-to-day operations with expertise
- Lead the Front Office Team like a mentor, nurturing growth and skill-building in a supportive atmosphere
- Collaborate with guests, extending a helping hand to find solutions for any challenges that may arise
- Contribute to roster planning and preparation
- Embrace authenticity and let your unique self-shine in every shift

Skills and Experience
- A background in Hotel Operations, ideal for someone eager to take the next stride towards a leadership position
- Knowledge of Sihot PMS is advantageous but not essential
- Ability to multitask and thrive under pressure, fuelled by epic organisational and time management skills
- Masterful in the art of communication, both written and spoken
- Capable of embracing a flexible rotating schedule, including nights, weekends, and public holidays

Accor Benefits
- ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide
- Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
- Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
- Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
- Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
- Worldwide Opportunities - We are a world leading hotel operator With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.



  • Brisbane, Australia Frontline Recruitment Full time

    **The Role** As the Front Office Supervisor, you will work closely with the Front of House Manager to oversee the day-to-day operations of the hotel's front desk, concierge, and guest services. You will be responsible for managing a team of professionals and ensuring that all guests are welcomed warmly, check-in and check-out processes are efficient, and...


  • Brisbane, Australia The Star Entertainment Group Full time

    Are you our next rising star? Join the team as the Front Office Supervisor at The Star Brisbane. The Star Brisbane is Australia’s newest entertainment hub at the heart of the new Queen’s Wharf Brisbane precinct. The first phase is now open, with more venues and experiences on the way. The Star Brisbane offers a variety of new dining, bars, and unique...


  • Brisbane, Australia MINOR Hotels Full time

    We are looking to appoint a Front Office Supervisor at Oaks Brisbane Festival Suites on a Full-Time basis. This is an exciting opportunity for an experienced customer service professional to lead an amazing team with excellent benefits available. **About the role**: - Guide & support the team in providing outstanding guest welcoming and experiences - Act...


  • Brisbane, Queensland, Australia Hamilton Island Enterprises Full time

    Job Overview:We are seeking a seasoned professional to join our team as a Front Desk Services Supervisor. As a key member of our front office team, you will play a crucial role in delivering exceptional guest experiences.Responsibilities:Manage the day-to-day operations of the front deskCo-ordinate with housekeeping management to achieve high levels of guest...


  • Brisbane, Australia Oaks Hotels Full time

    Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...


  • Brisbane, Australia Oaks Hotels Full time

    **Company Description** Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...


  • Brisbane, Australia Oaks Hotels Full time

    Company Description Oaks Hotels & Resorts is one of Australasia’s largest apartment style accommodation providers, managing a portfolio of over 55 properties across five countries. **Job Description**: Join Oaks Brisbane on Aurora Suites as a full-time Front Office Supervisor. **Salary**: $62,133.50 per year + Super + Company Benefits! **About the...


  • Brisbane, Australia Oaks Hotels Full time

    Company Description Oaks Hotels & Resorts is one of Australasia’s largest apartment style accommodation providers, managing a portfolio of over 55 properties across five countries. **Job Description**: Join Oaks Brisbane on Aurora Suites as a full-time Front Office Supervisor. **About the role**: - Guide & support the team in providing outstanding...


  • Brisbane, Australia Afterpay Full time

    **Company Description**: **Join** us at Accor,**where** life pulses**with** passion!** As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they...


  • Brisbane, Australia Oaks Hotels Full time

    Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...


  • Brisbane, Australia Oaks Hotels Full time

    Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...


  • Brisbane, Queensland, Australia 21c Museum Hotels Full time

    Are you looking for a challenging role where you can make a real impact? As a Duty Manager - Front Office at 21c Museum Hotels, you will have the opportunity to develop your leadership skills and contribute to the success of our hotel.As a key member of our front office team, you will be responsible for ensuring that all guest interactions are positive and...


  • Brisbane, Australia Oaks Hotels Full time

    Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...


  • Brisbane, Queensland, Australia Accor Hotels Full time

    Company OverviewMondrian Singapore is a leading hotel that sets the standard for exceptional guest experiences. Located in the heart of Duxton Hill, our hotel offers a unique blend of luxury and style.Job DescriptionWe are seeking an experienced Front Desk Supervisor to join our team. As a key member of our front office staff, you will be responsible for...


  • Brisbane, Australia Oaks Hotels Full time

    **Company Description** Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...


  • Brisbane, Australia Marriott Hotels Resorts Full time

    **Job Description**: **Job Number** 23150457 **Job Category** Rooms & Guest Services Operations **Location** Brisbane Marriott Hotel, 515 Queen Street, Brisbane, QUEENSLAND, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management As Marriott International’s** **flagship brand, Marriott...


  • Brisbane, Australia Oaks Hotels Full time

    **Company Description** Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...


  • Brisbane, Australia Oaks Hotels Full time

    **Company Description** Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...


  • Brisbane, Australia Oaks Hotels Full time

    **Company Description** Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...


  • Brisbane, Australia MINOR Hotels Full time

    We are looking for an experienced and enthusiastic Front Office Supervisor for our centrally located Oaks Brisbane Aurora Suites. You will mentor and supervise a supportive highly professional team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of leading your team...