Food and Beverage Attendants

6 months ago

Sydney, Australia Hilton Full time

Food and Beverage Attendants

**About Solander Dining and Bar by West Hotel**

Solander Dining and Bar by West Hotel, is a relaxed, sophisticated dining experience. The menu consists of a carefully curated selection of modern dishes, along with classic favourites. Dishes are nourishing and hero the flavours of locally sourced ingredients, mindful of sustainability, seasonality and produce origins.

We are on the lookout for talented and enthusiastic Food & Beverage Attendants. You will understand the importance of professional customer service and be capable of providing nothing less than the best to our guests. Reporting to the Food & Beverage Team Leader, you will enjoy working as part of a team on a rotating roster, in a fast-paced environment.

**Available Shifts and Hours**

We are currently looking for new team members to complete 3-5 shifts per week.
- Breakfast & Lunch Shift: Work hours will vary between 6am - 3pm.
- Dinner Shifts: Work hours will vary between 3pm-11pm

We aim to be a flexible workplace and will do our best to give you flexible working arrangements that support you to make space for what matters most.

**What will I be doing?**
- Welcome guests in a polite and friendly manner
- Understand menu content, any menu changes and promotional activities
- Receive orders and serve customer requests completely in a timely manner, including but not limited to serving as a food runner, barista or cocktail attendant/bartender, if required
- Preparing of mise-en-place where required
- Maintain a clean, tidy and well prepared service area
- Handle all customer enquiries with a professional manner and demonstrate high standards of customer service

**What are we looking for?**
- RSA - Must have a current and valid ‘Provide Responsible Service of Alcohol' certificate valid for NSW.
- Demonstrated experience within a bar or restaurant is essential.
- Working knowledge of alcoholic beverages and mixing of drinks is beneficial.
- Must be friendly, positive, energetic and have a charismatic personality capable of delivering exceptional customer service.
- Fluent in the English language in order to communicate professionally with guests and team members.
- Demonstrated ability to resolve problems and conflict, and work effectively under pressure.
- Good organisational skills.
- Well-presented and calm personality.
- A passion for delivering exceptional levels of guest service.
- Willingness and ability to work around a 7 day week roster including evenings, weekends and public holidays.

**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

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