Court Support Services Manager, Specialist Courts
1 month ago
About us
The Magistrates' Court of Victoria (MCV) is a jurisdiction within the Court Services Victoria statutory authority, and has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state.
The Court determines in excess of 300,000 cases per annum at 51 venues, equating to approximately 90 per cent of all cases that come before Victorian courts each year. The Court aims to be an innovative, accessible and responsive court that provides quality services to the Victorian community.
About the role
The Court Support Services Manager role is responsible for the leadership and management of the Court Support Services programs in the North West. The role provides overall leadership to a multi-disciplinary team consisting of team leaders, CISP case managers, as well as staff working across other specialised programs and administrative staff, together with responsibility for implementing practice improvements and quality assurance processes across the programs.
The role will support evidence-based service delivery and policy development within Specialist Courts and Programs. The role is based across the inner North of Melbourne and Hume - with options to be based at either a local court in the region or Melbourne CBD - travel across court locations will be required. The team are currenlty progressing expansion activities of ARC into all headquarter courts, which presents opportunities to develop new ARC teams and locations.
About you
- Proven management experience in leading multidisciplinary teams and geographically spread operational sites, effectively promoting a client focused approach to the delivery and management of services.
- The ability to work in a fast-paced environment delivering solid leadership and emotional intelligence skills, with demonstrated ability to engage others, inspire and motivate people to influencing a positive and collaborative organisational culture
- Demonstrated extensive knowledge, skills and experience delivery of evidence-based interventions and/or case management support to individuals to engage in appropriate support services in the community, including forensic, mental health, homelessness, alcohol and drug and other similar.
- Ability to initiate, lead, complete and share quality improvement initiatives and service evaluation processes and lead ongoing quality improvement activities with other staff.
- Excellent negotiation, conflict resolution skills, decision making and advocacy skills including the ability to interact constructively and collaboratively with a diverse range of stakeholders, throughout all organisational levels.
- A valid and current Victorian Drivers Licence.
- Relevant qualification in social work, psychology, leadership, social services or other equivalent.
How to apply
- resume
- a short covering letter
For further information on the position, please see the attached position description.
**Other Information**:
Employees of Court Services Victoria are required to comply with any applicable government pandemic order, as well as any policy implemented by Court Services Victoria, in relation to mandatory vaccinations against COVID-19. It is a condition of any offer of employment that applicants for vacant roles with Court Services Victoria agree to comply with any applicable pandemic order or policy regarding mandatory vaccinations.
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