See more Collapse

Manager, Media Production

2 months ago

Sydney, Australia Sony Music Entertainment Australia Full time

**About us**:
At Sony Music Entertainment, we fuel the creative journey. We've played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We've nurtured some of music's most iconic artists and produced some of the most influential recordings of all time.

Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we're committed to artistic integrity, transparency, and entrepreneurship.

Sony Music Entertainment is part of the global Sony family of global companies.

**About the role**:
As the Manager of Media Production and Operations, you will be responsible for management of various work streams within the Global Media Production Operations inclusive of Audio, Video, Graphical, and multimedia disciplines.

You shall have general knowledge of media production, media engineering experience, customer service, project management, time/capacity management, and excellent communication skills.

You are highly organized with a sharp focus on details.

**What you will do**:

- Manage local and regional Media Engineering teams.
- View work request system and evaluate open issues to ensure all work is completed as requested by clients. This includes following up with open requests and ensuring they are closed in a timely fashion.
- Manage Audio, Video, Graphics, mobile, and multimedia work with the assistance of the Engineer Leads.
- Deal with escalated operational issues from the Lead Engineers.
- Escalate technical issues to appropriate designated channels. Escalate operational issues to the Operations Head and/or Director.
- Serve as the point of contact for international client base with questions or concerns.
- Evaluate and plan large registration initiatives/projects such as new distribution partners and or redelivery projects.
- Evaluate capacity and need for consultants with managing engineers and schedule consultants accordingly.
- Interview and hire consultant employees and new staff as appropriate, working with the lead engineer to ensure qualified persons are hired and trained appropriately when hired.
- Regularly review the performance of Lead Engineers together with the Operations Director as well as review the performance of Engineers/Analysts and Consultants with the Lead Engineer.
- Work closely with the Operations Director and/or Head to ensure proper clients and users' support.
- Maintain close relationships with Engineering, Asset Support and the Global Technology team with regular meetings.
- Manage, monitor and build workflows within the workflow tracking system.
- Compile and gather metrics for all workflow processes monthly.
- Support and leads Media Production projects and initiatives.
- When workload requires, perform engineering tasks such as quality control and registration of media assets to an asset management platform.
- Good command of English.

**Who you are**:

- Experience:_
- Minimum 2 years experience engineering/editing/post production and/or a degree from an accredited media engineering school with appropriate training certification.
- Minimum 5 years experience managing people, multiple direct reports.
- Minimum 5 years' experience in Customer service, sales, or marketing preferred.
- Troubleshooting experience.
- General knowledge of digital media.
- General knowledge of media quality attributes.
- General knowledge of digital compression formats/techniques.
- Digital Asset Management Applications and processes
- Media digitization systems
- FTP/SFTP (Filezilla, Fetch, etc)
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Microsoft Power Point
- Microsoft Project
- Microsoft Visio
- iTunes
- Soft Skills:_
- Efficiency and organizational skills a must to handle large priority lists and status updates.
- Must be extremely detail oriented and focused.
- Excellent communication skills.
- Knowledge of system messaging and metadata is a must.
- Troubleshooting experience is a must.

**What we give you**:
Passionate about our people, we provide some great opportunities for our team members to embrace, some of these on offer:

- You'll join an inclusive, collaborative and passionate global community where you can fuel the creative journey and make a difference.
- Flexible working (in office in Pyrmont or from home).
- Company supported Private Health Insurance and Income protection/TPD cover through superannuation.
- Employee resource groups and wellbeing benefits.
- Generous Sony discounts across the Sony Group of families.
- Parental leave benefits, inclusive and supportive to all parents and

We have other current jobs related to this field that you can find below

  • Media Manager

    3 weeks ago

    Sydney, Australia Neo Media World Full time

    **About Mindshare Australia**: At Mindshare we believe in **Energy**,** Empathy **and **Impact**! These core values are the foundation of our culture and extend to every aspect of our operation. We are a part of the GroupM family, which is the largest media investment management company in Australia. Across Mindshare we offer the opportunity to work with...

  • Media Manager

    6 days ago

    Sydney, New South Wales, Australia Neo Media World Full time

    About Mindshare Australia:At Mindshare we believe in Energy, Empathy and Impact These core values are the foundation of our culture and extend to every aspect of our operation.We are a part of the GroupM family, which is the largest media investment management company in Australia. Across Mindshare we offer the opportunity to work with some of the biggest...

  • National Media Digital Sales Manager

    6 days ago

    Sydney, New South Wales, Australia Marketing-Media Full time

    We're seeking an exceptional National Media Digital Sales Manager to join our Domain Media Sales team in Sydney. In this pivotal role, you'll spearhead the initiation, development, and coordination of effective advertising solutions to support our existing sales team. Your focus will be on providing crucial strategy, research, and collateral to drive key...

  • Associate Executive, Media

    2 months ago

    Sydney, Australia Telum Media Full time

    Support the development and maintenance of the Telum Media platform, updating it with media industry contacts and news outlet information - Adhere to company data policies and methodologies to ensure customers and industry professionals have a high-quality experience using Telum’s products and services - Develop an understanding of the journalist and media...

  • Associate Executive, Media

    5 days ago

    Sydney, New South Wales, Australia Telum Media Full time

    Support the development and maintenance of the Telum Media platform, updating it with media industry contacts and news outlet information Adhere to company data policies and methodologies to ensure customers and industry professionals have a highquality experience using Telum's products and services Develop an understanding of the journalist and media...

  • Manager, Media Team Anz

    2 weeks ago

    Sydney, Australia Telum Media Full time

    Telum Media creates connections between the media and public relations sectors using our industry-focused online media contacts database, events, news and communications channels. Our media teams, located across the Asia Pacific region, work diligently to ensure our media database is updated with accurate and relevant information. They also create and...

  • National Media Digital Sales Manager

    1 month ago

    Sydney, Australia Marketing-Media Full time

    We’re seeking an exceptional National Media Digital Sales Manager to join our Domain Media Sales team in Sydney. In this pivotal role, you’ll spearhead the initiation, development, and coordination of effective advertising solutions to support our existing sales team. Your focus will be on providing crucial strategy, research, and collateral to drive key...

  • Junior Social Media Manager

    7 days ago

    Sydney, Australia Cult Media Full time

    **The Opportunity** We are looking for an energetic and detail-oriented Junior Social Media Manager to assist us part-time managing accounts for a range of clients, showcasing their businesses and client experience as well as overseeing our virtual assistants. Reporting to the Director this is an exciting opportunity to get your foot in the door with an...

  • Manager, Media Production

    6 days ago

    Sydney, New South Wales, Australia Sony Music Entertainment Australia Full time

    About us:At Sony Music Entertainment, we fuel the creative journey. We've played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We've nurtured some of music's most iconic artists and produced some of the most influential recordings of all time.Today, we work in more than 70 countries, supporting...

  • Media, Content and PR Manager

    2 weeks ago

    Sydney, Australia AJD Media Full time

    Part-time with a daily commitment. Hours to be discussed but can be flexible - Media, content-writing, social media or digital marketing experience essential - Experience managing a team required - Liaising with media (PR) for securing client coverage desired - Position largely from home, but must have capacity to do city office team meetings - Excellent...

  • Production Controller

    4 weeks ago

    Sydney, Australia Are Media Full time

    **Job no**: 499907 **Work type**: permanent full time **Location**: Sydney **Categories**: Operations **Who Are We?** Are Media is Australia’s leading omnichannel content company for women. Every day we influence, inform, inspire, and connect with _6 in 10_ Australian women across magazine media, digital, video, social, e-commerce, customer review...

  • Production Controller

    5 days ago

    Sydney, New South Wales, Australia Are Media Full time

    Are Media is Australia's leading omnichannel content company for women. Every day we influence, inform, inspire, and connect with6 in 10Australian women across magazine media, digital, video, social, e-commerce, customer review sites, podcasts, events and experiences. Our brands includeThe Australian Women's Weekly, Better Homes & Gardens, Woman's Day, marie...

  • Production Controller

    4 weeks ago

    Sydney, Australia Are Media Full time

    Who Are We? Are Media is Australia’s leading omnichannel content company for women. Every day we influence, inform, inspire, and connect with 6 in 10 Australian women across magazine media, digital, video, social, e-commerce, customer review sites, podcasts, events and experiences.  Our brands include The Australian Women’s Weekly, Better Homes &...

  • Production Controller

    3 weeks ago

    Sydney, Australia Are Media Full time

    Who Are We? Are Media is Australia’s leading omnichannel content company for women. Every day we influence, inform, inspire, and connect with 6 in 10 Australian women across magazine media, digital, video, social, e-commerce, customer review sites, podcasts, events and experiences.  Our brands include The Australian Women’s Weekly, Better Homes &...

  • Production Controller

    6 days ago

    Sydney, New South Wales, Australia Are Media Full time

    Who Are We? Are Media is Australia's leading omnichannel content company for women. Every day we influence, inform, inspire, and connect with 6 in 10 Australian women across magazine media, digital, video, social, e-commerce, customer review sites, podcasts, events and experiences. Our brands include The Australian Women's Weekly, Better Homes & Gardens,...

  • Head of Production

    5 days ago

    Sydney, New South Wales, Australia Are Media Full time

    Job no: 499587Work type: permanent full timeLocation: SydneyCategories: Advertising Sales, Commercial ContentWhy Are Media?Join Australia's leading content company for women and be part of an inspiring, creative and collaborative team. We offer excellent people programs including; Parental Leave, Wellness, Performance Coaching & Development, Mentoring and...

  • Media Strategist

    3 weeks ago

    Sydney, Australia Are Media Full time

    **Job no**: 499842 **Work type**: permanent part time **Location**: Sydney **Categories**: Advertising Sales **Who Are We?** Are Media is Australia’s leading omnichannel content company for women. Every day we influence, inform, inspire, and connect with _6 in 10_ Australian women across magazine media, digital, video, social, e-commerce, customer...

  • Media Strategist

    3 weeks ago

    Sydney, Australia Are Media Full time

    **Job no**: 499842 **Work type**: permanent part time **Location**: Sydney **Categories**: Advertising Sales **Who Are We?** Are Media is Australia’s leading omnichannel content company for women. Every day we influence, inform, inspire, and connect with _6 in 10_ Australian women across magazine media, digital, video, social, e-commerce, customer...

  • Production Controller

    6 days ago

    Sydney, New South Wales, Australia Are Media Full time

    Job no: 499907Work type: permanent full timeLocation: SydneyCategories: OperationsWho Are We?Are Media is Australia's leading omnichannel content company for women. Every day we influence, inform, inspire, and connect with _6 in 10_ Australian women across magazine media, digital, video, social, e-commerce, customer review sites, podcasts, events and...

  • Account Manager

    2 months ago

    Sydney, Australia Havas Media AG Full time

    Account Manager - Social Media Account Manager – Social Media Havas Media Australia is looking for a social media-focused Account Manager to be part of our rapidly expanding team in a collaborative, outcome obsessed, data driven integrated media agency. As our Account Manager – Social Media you will work closely with the Head of Partnerships,...