Cafe Manager

As the Cafe Manager, you will be responsible for overseeing all aspects of our café’s operations, including staff management, customer service, and day-to-day activities. You will play a crucial role in maintaining the high standards our customers expect and ensuring that the café operates efficiently and profitably. This role requires flexibility and a commitment to working weekends and public holidays.

**Key Responsibilities**:

- Manage daily operations of the café, ensuring high standards of service, quality, and cleanliness.
- Lead, train, and motivate a team of baristas, kitchen staff, and servers, fostering a positive work environment.
- Create staff schedules, ensuring adequate coverage during peak times, including weekends and public holidays.
- Handle customer inquiries, feedback, and complaints in a professional and courteous manner.
- Monitor inventory levels, place orders, and manage supplier relationships to ensure stock availability.
- Oversee cash handling, banking, and financial transactions, ensuring accuracy and adherence to procedures.
- Implement and maintain health and safety standards, ensuring compliance with all regulations.
- Drive sales and profitability through effective marketing, promotions, and exceptional customer service.
- Analyze sales and performance data to identify areas for improvement and implement strategies for growth.

**Requirements**:

- Proven experience in a similar role within the hospitality industry, with a minimum of [X] years in café or restaurant management.
- Strong leadership skills with the ability to manage, train, and inspire a diverse team.
- Excellent communication and interpersonal skills, with a focus on customer service.
- Availability to work weekends and public holidays is essential.
- Strong organizational and time-management skills, with the ability to multitask in a fast-paced environment.
- A proactive approach to problem-solving and the ability to make decisions under pressure.
- Knowledge of food safety and health regulations.

Pay: $51,052.34 - $70,000.00 per year

Work Location: In person