Horsley Park Transport Business Partner

3 weeks ago

Horsley Park, Australia DHL Supply Chain Full time

**About Us**
DHL Supply Chain offers a challenging yet exciting place to work where every day we ask you to be the best that you can be. In return we offer an excellent working environment and the security of working with the world's foremost logistics solutions provider.

At DHL, we know that people are our greatest strength. That’s why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world. Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services. We provide the best logistics services for our customers - helping them deliver better results every day.

DHL Supply Chain is a Great Place to Work certified.

**Responsibilities**
As a Transport Business Partner at DHL, you'll overcome daily logístical challenges to ensure operations run smoothly. Your focus will be developing innovative approaches to drive strategic account growth and customer satisfaction across your portfolio.

You will effectively develop and manage successful relationships with clients whilst maintaining a high level of customer satisfaction.

**Duties**:

- Partner with the customer to develop and grow their business
- Initiating Continuous Improvements for the customer to achieve that competitive edge
- Understanding what our customer needs and expects from us and working with them for their success
- Ensure profitable growth
- Support all key account functions; complaint, claim handling, problem solving & other contractually agreed services
- Drive employee engagement initiatives through your ability to lead.
- Drive innovative customer centric solutions
- Leverage workforce analytics to support the needs of the customer and drive continuous improvement
- Manage Key Transport Accounts

**Requirements**:

- Proven Account Management skills
- Strong experience in 3PL Transport solutions or from a vendor management perspective
- Superior negotiation, communication and interpersonal skills
- Commercially astute
- Outstanding leadership qualities
- Degree qualification in business/ logistics or equivalent (desirable)

Job Reference: AU03511

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