Medical Receptionist

Unique Medical is friendly modern Doctor owned surgery. Our commitment is to provide accessible, affordable medical services in a modern, safe and friendly environment. We are currently looking for a mature, motivated and professional Receptionist to join our team.

Key Selection Criteria:

- Experience in medical practice
- Excellent people skills and ability to work in a team or alone
- Genuine desire to assist our patients, staff and General Practitioners
- Possess a strong work ethic and reliability
- Good computer skills (Best Practice experience )
- On occasion be able to cover shifts for personal or annual leave.

If you have the right skills and medical experience and are keen to develop your skills and responsibilities in your role - we would love the opportunity to meet with you.

**Duties include**:

- Answering calls, greeting patients, booking and rescheduling appointments.
- Prepare and record outgoing mail and post daily.
- Open and distribute incoming mail.
- Scan, fax and/or file patient correspondence, or as required.
- Any other administrative duties as directed by the Manager or Principal Doctor.
- Creating invoices online claiming to Medicare.
- Knowledge of Best Practice preferred.
- To actively participate in general staff meetings.
- General housekeeping such as tidying and cleaning of waiting room when necessary.
- Undertake other duties as required from time to time as directed by the manager, nurses and doctors.
- Maintain knowledge of, and comply with, workplace health and safety principles including infection control.

**Expected behaviors and personal attributes**
- Demonstrate patient-focused approach in service provision with genuine empathy and interest in their needs.
- Desired experience as a medical receptionist
- Flexibility and availability to work when required, mornings, evenings, weekend - when other staff on leave.
- Excellent interpersonal and communication skills.
- Always be well-presented, friendly, courteous and going the extra mile.
- Represent the practice in a confident and positive manner at all times.
- Undertake all duties in a diligent manner, with honesty and integrity.
- Maintain absolute confidentiality regarding patient and practice information.
- Work cooperatively and independently.
- Demonstrate ability to prioritize and organize.
- Demonstrate commitment to ongoing professional development.
- Participate in the practice risk management and quality improvement processes.

Job Duties:

- Greeting visitors
- Scheduling
- Correspondence
- Sorting and sending mail
- Answering and routing phone calls

Work Remotely
- No

**Job Type**: Casual

**Salary**: $22.00 - $27.00 per hour

Schedule:

- Shift work

Work Location: In person

Application Deadline: 14/02/2024